Senior Product Designer

🕒 March 16

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iHerb, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

🛍️ eCommerce

🧘 Wellness

🛒 Retail

eCommerce • Wellness • Retail

iHerb, LLC is an e-commerce platform that specializes in health and wellness products. The company offers a wide range of products including vitamins, supplements, herbs, sports nutrition, beauty products, grocery items, and more. iHerb is committed to providing high-quality products sourced directly from manufacturers or authorized distributors. The platform is known for its competitive pricing, extensive product reviews, prompt delivery services, and a strong emphasis on customer satisfaction. iHerb serves an international customer base, offering shipping to numerous countries worldwide.

📋 Description

• Lead end-to-end design across multiple initiatives, from early concept and problem framing through stakeholder alignment and final delivery. • Conduct user research and usability testing to understand shopping behaviors and translate insights into effective, data-informed design solutions. • Create high-quality wireframes, prototypes, and mockups that balance user needs, business goals, and technical constraints. • Champion a cohesive and scalable design language, leveraging and contributing to the design system while ensuring global usability and accessibility standards. • Partner closely with engineers to ensure designs are feasible, well-implemented, and delivered with high fidelity. • Collaborate with product managers, engineers, data scientists, and other designers to influence product direction and design decisions. • Maintain a high bar for design quality and consistency, from concept through implementation. • Provide design guidance and mentorship to junior designers, helping raise overall design quality and craft. • Stay current with UX, UI, and e-commerce best practices, and apply them thoughtfully to improve product experiences at scale.

🎯 Requirements

• 10+ years of professional experience in UX/UI or Product Design, including experience designing e-commerce or shopping-related products. • A strong portfolio demonstrating prior UX and UI work, including shopping or e-commerce experiences, that clearly showcases problem-solving, design thinking, and execution quality. • Proven ability to deliver successful design outcomes that balance user needs, business impact, and product complexity. • Strong interaction and visual design skills, with a high bar for modern UI craft. • Demonstrated experience working with and evolving design systems at scale. • Solid grounding in user-centered design methodologies, research practices, and usability testing. • Strong communication and presentation skills, with the ability to clearly articulate design decisions and trade-offs to cross-functional partners and stakeholders. • Familiarity with front-end development principles and common implementation constraints. • Working knowledge of accessibility standards and best practices. • Experience designing for global or multi-market products is a plus.

🏖️ Benefits

• Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs. • 401(k) plan enrollment. • Eligibility for Time Off and Paid Sick Leave pursuant to the company’s policies. • Paid holidays throughout the calendar year. • Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.