Store Manager

🔥 12 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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iKhokha

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

💳 Fintech

💰 Venture Round on 2017-06

Consulting • Logistics • Fintech

iKhokha is a fintech company that provides a wide range of payment solutions aimed at helping businesses start, manage, and grow in Africa. It offers products such as card machines, online payment solutions, and business management tools through the iKhokha app. iKhokha specializes in providing merchants with the tools they need to accept payments on the go and manage their business efficiently, including features like same-day payouts, business funding, and prepaid sales. With a focus on innovation and customer satisfaction, iKhokha has gained recognition in the fintech industry for its services and award-winning app.

📋 Description

• Manage the iKhokha Store and its branch performance • Drive sales and activation ratios • Implement and manage in-branch marketing activities • Assist with staff route planning for outbound activities • Create revenue-generating opportunities aligned with iKhokha goals • Manage branch P&L and a team of five branch staff • Represent and uphold the iKhokha brand and culture • Evangelise iKhokha within the local community • Deliver exceptional customer service and maintain store relationships • Interview, recruit, and train staff • Implement performance management processes • Handle first-level HR and IR activities • Monitor staff productivity daily • Manage in-store stock, weekly stock takes, and cycle counting • Maintain the asset register for equipment and branding materials • Use POS systems for stock management • Report weekly and monthly store performance to internal stakeholders • Share survey results and feedback on in-store activity • Report market insights for the designated area

🎯 Requirements

• National Senior Certificate (Matric) is required • Undergraduate Degree is advantageous • Minimum 3+ years' experience in a Store Manager or similar role • Strong interpersonal and people management skills, with ability to coach and energise direct reports • Informal market retail and retail operations experience • Understanding of informal markets and in-branch retail dynamics • Strong commercial skills and business acumen • Ability to execute against sales, marketing, and customer service targets • Proficient in MS Office • Strong communication skills • Ability to speak English and Afrikaans; Xhosa is optional • Proven ability to manage sales performance against assigned targets • Valid driver’s license and own transport • Clear criminal and credit record • Experience in informal-market banking branches, cellular retail, FMCG, or Alcohol industries is advantageous • Basic understanding of key stakeholders within the designated store location

🏖️ Benefits

• Competitive remuneration and benefits, including reduced Gap cover rates • Medical Aid and Group Risk scheme contributions • Hybrid, remote, and in-office work models • Study leave • Access to on-demand learning • Coffee and hot beverages at HQ from an onsite Barista