Director of Implementation Success, Coding Expert

🔥 12 hours ago

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IKS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 Seed on 2006-12

SaaS • B2B • Artificial Intelligence

IKS Health is a healthcare technology company that provides an AI-driven care enablement platform and services to health systems, physician enterprises, ambulatory practices and specialty clinics. Their offerings include revenue cycle management, clinical documentation (ambient AI scribe, virtual medical scribing, transcription), denial prediction, medical coding and audits, patient access solutions, care coordination and value-based care optimization, combining agentic AI with human expertise to improve clinical workflows, reduce clinician burden, and enhance financial performance.

📋 Description

• Be the strategic partner and trusted advisor to key healthcare clients • Own the success of clients—ensuring a client start that delights and sets up for growth • Bridge healthcare operations and customer success, helping clients realize value through adoption, innovation, and collaboration • Partner with medical groups and health systems to transform how care is delivered at scale • Use deep understanding of clinical workflows and team dynamics to help providers achieve improvements in financial performance, operational efficiency, and clinical outcomes • Work with COOs, CIOs, CMOs, clinical leaders, clinicians, technology teams and practice managers • Manage the 'go-live' process for new clients, including configuring system interfaces and conducting training for physicians and staff • Institute sustainable processes across IKS & client teams for steady state delivery

🎯 Requirements

• 10+ years of experience working in US healthcare • 5+ years experience in Coding • AAPC, AHIMA, other coding certifications • Familiar with EHR workflow, clinical documentation, CDI, and medical coding • Customer Management skills especially in dealing with Physicians, Clinical Champions, CMO, CMIO and Practice Leaders • Structured, methodical, and detail-oriented • Self-driven and proactive with ability to multitask and prioritize issues in a complex environment • Project management, planning and organizational skills • Excellent verbal and written communication skills

🏖️ Benefits

• healthcare • 401 (k) • paid time off