Technical Manager

Job not on LinkedIn

🔥 4 hours ago

🇳🇴 Norway – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Logo of iLOQ

iLOQ

201 - 500 employees

🔐 Security

🏢 Enterprise

🔧 Hardware

💰 Venture Round on 2019-01

Security • Enterprise • Hardware

iLOQ is a company that offers innovative smart-locking solutions, providing secure, convenient, and flexible access management for various environments. Their technology is battery-free, wire-free, and does not require an internet connection which results in low lifecycle costs and minimal environmental impact. iLOQ's solutions are used in residential properties, public and commercial spaces, and critical infrastructure. They focus on enhancing security and efficiency with smart keys and smartphone-enabled access, supported by a user-friendly cloud-based management system. Their solutions are designed for easy retrofitting without the need for extensive modifications.

📋 Description

• Support customers and the sales organization across multiple industries • Manage the full range of sustainable locking and access-control systems, electromechanical locks, cylinders, and digital locking solutions • Lead projects and manage integration of the iLOQ application with various software platforms • Ensure market-ready implementations while meeting project deadlines • Deliver product and software training for the iLOQ Norway sales team, new channel partners, and end users/customers • Develop and update training materials, documentation, and processes • Follow up regularly with internal and external stakeholders to ensure successful implementation • Manage and coordinate information exchange with iLOQ technical leaders in other regions • Support product integration with end-user databases using APIs • Conduct market research to prioritize software integrations for multifamily housing, residential, and commercial sectors • Serve as the main contact point for IT-related matters internally and externally • Provide technical sales support, including quotations, contract and tender management, and handling complex technical inquiries • Collaborate cross-functionally with R&D, product management, supply chain, sales, marketing, and services teams • Support channel partners, promote customer satisfaction, and help improve Net Promoter Score (NPS) • Monitor industry trends, competitor products, new technologies, and product development • Uphold iLOQ’s core values and commitment to innovation

🎯 Requirements

• Minimum 5 years of relevant professional experience, including at least 3 years in a technical training role within a similar product sector (EAC, AI, door opening systems, locks, access control, smart locks, etc.) • Technical education is desirable, but not required • Strong project management skills with experience in cross-functional and international collaboration, including with external integration engineering firms • Good understanding of modern mobile technologies, digitalization trends, and electromechanical digital solutions • Extensive IT competence, especially APIs • Experience in product management, R&D, or sales is an advantage • Experience with multichannel sales to different customer types and industries is an advantage • Good knowledge of MS Office, especially PowerPoint • Exceptional customer service and communication skills, both verbal and written • Structured mindset with strong attention to detail • Positive attitude and ability to work effectively across multiple departments and global offices • Analytical ability, complex problem-solving, and time-management skills • Independent, organized, and pragmatic; takes initiative and gets things done

🏖️ Benefits

• Challenging tasks and responsibility • Diverse opportunities for personal and professional development • Supportive onboarding with friendly, helpful, and engaged colleagues • Opportunity to work with cutting-edge technology and sustainable products • Personal and professional development opportunities in an international company • Inclusive workplace where diversity is valued and employees are treated with respect

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