Application Analyst

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Logo of IMH

IMH

501 - 1000 employees

Founded 2007

🤝 B2B

🏪 Marketplace

👥 B2C

B2B • Marketplace • B2C

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Responsible for performing standard-level work to support assigned information technology applications • Participate in the planning, design, implementation, maintenance, and ongoing optimization of application solutions • Provide day-to-day operational support to ensure system reliability, performance, and end-user satisfaction • Manage small to mid-sized projects related to assigned healthcare applications and related technologies throughout their full lifecycle • Analyze, diagnose, and resolve incidents, issues, and problems in accordance with established service levels and department standards • Document current and future-state workflows and recommend technical and functional design solutions to support business needs. • Collaborate effectively with peers, internal stakeholders, external partners, and vendors to achieve project and operational goals.

🎯 Requirements

• Must have Epic or Epic Beacon Experience • 2 years of related work experience or actively working toward a bachelor’s degree with four (4) years of experience in a related field • Requires certification in one or more Epic applications and ongoing maintenance of certification, as applicable. • Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word • Possesses in-depth business and application knowledge and experience • Knowledge of system analysis and operating systems • Skilled in assessing needs and determining through documentation what the best approach might be • Skilled at problem definition and data collection by establishing facts, drawing valid conclusions • Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations.

🏖️ Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

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