Pre-Access Central Scheduler, Bilingual

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Logo of IMH

IMH

501 - 1000 employees

Founded 2007

🤝 B2B

🏪 Marketplace

👥 B2C

B2B • Marketplace • B2C

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Schedules and pre-registers patients for appointments and outpatient visits • Complete administrative work related to appointment scheduling • Transcribe external orders from Physician • Handle high call volumes across multiple locations and departments • Provide preparation and location information to patients • Correctly collect and input patient data • Validate patient insurance and explain benefits • Manage multiple phone calls and act as a mentor for new hires • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent OR (4) years of revenue cycle experience. • Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. • Must pass the ALTA Language Services Qualified Bilingual Staff Assessment (QBS)

🏖️ Benefits

• Health insurance • 401(k) • Paid time off • Flexible work arrangements • Professional development opportunities

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