Improvix Technologies
201 - 500 employees
Founded 2012
💼 Consulting
🏛️ Government
🔒 Cybersecurity
Consulting • Government • Cybersecurity
Improvix Technologies is a U. S. -focused IT services and consulting firm that partners with federal agencies to deliver mission-aligned solutions across Data & AI, Application Services, Cloud & Infrastructure, and Cybersecurity. The company emphasizes regulatory compliance, security engineering, DevSecOps, cyber analytics, data engineering, and enterprise monitoring, and operates an innovation lab (IPX CREATE) to develop next‑generation capabilities for national security customers. Improvix positions itself as a trusted partner delivering measurable mission value while upholding values of Respect, Honesty, Integrity, and Performance.
ServiceNow Architect
Job not on LinkedIn
🕒 July 29, 2025
🏛️ District of Columbia, Maryland, +2 more states – Remote
💵 $130k - $200k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔧 ServiceNow
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Improvix Technologies
201 - 500 employees
Founded 2012
💼 Consulting
🏛️ Government
🔒 Cybersecurity
Consulting • Government • Cybersecurity
Improvix Technologies is a U. S. -focused IT services and consulting firm that partners with federal agencies to deliver mission-aligned solutions across Data & AI, Application Services, Cloud & Infrastructure, and Cybersecurity. The company emphasizes regulatory compliance, security engineering, DevSecOps, cyber analytics, data engineering, and enterprise monitoring, and operates an innovation lab (IPX CREATE) to develop next‑generation capabilities for national security customers. Improvix positions itself as a trusted partner delivering measurable mission value while upholding values of Respect, Honesty, Integrity, and Performance.
📋 Description
• Design and lead the architecture, implementation, and optimization of ServiceNow platforms across multiple modules (ITSM, ITOM, HRSD, SecOps, and more) • Translate business goals into scalable solutions that improve workflows, productivity, and service delivery • Architect integrations between ServiceNow and external systems, ensuring secure and seamless data exchange • Guide development teams through customization, configuration, and automation to align with best practices • Ensure system excellence through robust data management, workflow optimization, and performance tuning • Lead technical reviews and oversee testing, deployment, and ongoing platform improvement • Mentor developers and analysts, providing guidance on ServiceNow architecture, scripting, and DevOps approaches • Collaborate with federal stakeholders to align solutions with modernization goals, compliance standards, and security frameworks • Stay ahead of the curve: monitor ServiceNow releases and recommend enhancements to keep the environment cutting-edge.
🎯 Requirements
• 5+ years of experience architecting and implementing ServiceNow solutions across enterprise environments • Deep expertise with ITSM, ITOM, HRSD, and Security Operations modules • Proven experience designing ServiceNow integrations using REST/SOAP APIs and third-party tools • Strong knowledge of ServiceNow data models, workflows, scripting (JavaScript, Glide API), and automation • Experience with custom app development, upgrades, and troubleshooting complex issues • ServiceNow Certified System Administrator (CSA) required; CAD or higher certifications preferred • Familiarity with ITOM capabilities, Service Catalog, and Reporting • Experience working with cloud platforms (AWS, Azure) and DevOps tools (Jira, Jenkins, GitHub) • Understanding of data security practices and integration security protocols • Active Secret Clearance required (TS eligibility preferred).
🏖️ Benefits
• Competitive compensation and performance-based incentives • 401(k) with company match • Up to four weeks of paid annual leave • Comprehensive health, dental, and vision coverage • Life insurance, transit reimbursement, and paid training opportunities
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