Systems Administrator

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🔥 21 hours ago

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Impruvon Health

11 - 50 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $2.4M Seed Round - Impruvon Health on 2025-01

Healthcare • Healthcare Insurance

Impruvon Health is transforming medication management and clinical workflows specifically for IDD (Intellectual and Developmental Disabilities) providers. They offer intuitive, one-click solutions that streamline processes, reduce inefficiencies, and empower care teams to enhance their effectiveness and compliance. By automating medication administration and other clinical workflows, Impruvon Health minimizes errors and strengthens adherence to regulatory requirements, ultimately ensuring safer and more effective care for individuals relying on their services. Their mission is to elevate care quality and support providers in delivering exceptional care with less stress.

📋 Description

• Create and maintain permission sets, roles, and groups across our internal systems (e.g., Google Workspace, Slack, HubSpot, Atlassian, etc) • Handle day-to-day user provisioning and deprovisioning as employees join, change roles, or leave • Assist with periodic access reviews under the direction of Operations leadership • Follow established access policies to keep permissions accurate and up to date • Apply least-privilege principles and support basic HIPAA technical safeguards when provisioning or reviewing system access • Set up and configure internal systems (e.g., Google Workspace, Slack, HubSpot, Atlassian, etc) to support integrations, automations, and workflow design • Meet with departments to understand what they need from a system and gather requirements • Make the requested changes based on that discovery, testing to confirm the change works as expected • Escalate more complex configuration needs to the appropriate technical resource • Maintain clear, current documentation of system configurations, access policies, and administrative procedures • Write how-to guides so internal teams can self-serve on common tasks • Keep a record of changes made and why, so the team has a reliable reference over time • Serve as the first point of contact for day-to-day system access and configuration questions • Troubleshoot and resolve issues as they come in • Work with vendor support to escalate and resolve problems that require outside help • Keep track of recurring issues and flag patterns • Work with departments across the company to understand and support their systems configuration and workflow needs • Help internal teams understand how to use the systems they rely on • Communicate status and timelines clearly when working a request or issue

🎯 Requirements

• 1-2 years of experience in systems administration, IT support, or a related technical role; equivalent coursework, certifications, or internship experience will also be considered • Basic familiarity with identity and access management concepts (roles, permission sets, groups, SSO, SCIM, etc.) • Comfort learning and configuring SaaS platforms for integrations, automations, or workflow design • Strong organizational skills and attention to detail, especially around documentation • Good verbal and written communication skills • Ability to leverage AI as a tool to assist with productivity and quality • Prior experience administering Google Workspace or a similar identity provider is a plus

🏖️ Benefits

• Competitive compensation aligned with experience • 100% company-paid medical coverage (base plan) • Dental & vision available • 401(k) • Company-paid life, AD&D, STD & LTD insurance • Lifestyle Spending Account (wellness, personal use, and company swag) • Flexible PTO + company holidays • Flexible, remote-friendly work environment • Mission-driven work with real impact on vulnerable populations • Opportunity to own and grow a critical function within the company

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