Senior Analyst I, Product Insights

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4 days ago

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Included Health

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SaaS • B2B • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

📋 Description

• Drive insights and recommendations for complex projects both independently and in collaboration with cross-functional teams. • Develop a deep understanding of how our products are being used and identify opportunities to better serve our members' needs. • Prototype novel approaches to measuring or inferring product and business performance. • Develop dashboards with key visualizations for tracking product and business performance. • Connect the dots on how our operational performance drives health outcomes and savings. • Scale our impact so we can bring our services to more people in need.

🎯 Requirements

• 5+ years of progressive work experience in highly quantitative roles. This should include significant experience leading complex analytics projects. • Lead quantitative projects end-to-end, from problem definition to insight delivery. • Proven track record of successful collaboration within cross-functional teams. Ability to influence, align, and drive consensus among stakeholders from various departments (e.g., product, engineering, operations, and finance). • Possesses accountability, consistently delivering high-quality results in a timely manner. • Advanced proficiency in navigating, joining, and analyzing complex, disparate datasets using relational databases. Skills in SQL and at least one programming language such as Python or R are essential. • Experience developing interactive dashboards and data visualizations using industry-leading tools such as Looker, Tableau, Power BI, or similar. • Master's or other advanced degree in a relevant field preferred. • Experience providing analytical support for healthcare initiatives preferred, especially in value-based care programs or population health.

🏖️ Benefits

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Paid Time Off ("PTO") and Discretionary Time Off (“DTO”) • 12 weeks of 100% Paid Parental leave • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. • Work-From-Home reimbursement to support team collaboration home office work