Senior Engineering Manager, Member App Experience

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4 days ago

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Included Health

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SaaS • B2B • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

📋 Description

• Build, manage, and develop a multi-team organization spanning iOS, Android, and Web • Provide hands-on technical leadership on architecture, performance, platform consistency, and release rigor • Create and enforce frontend engineering standards across all product teams • Manage complex dependencies, shifting timelines, and multi-quarter planning • Drive release cadence, operational excellence, and on-call strategy • Partner with design on design systems and cohesive UX foundations • Act as the single owner and gatekeeper of app experience quality

🎯 Requirements

• 10+ years engineering experience; 4–6+ years leading engineering teams • Track record of managing multiple mobile/web teams or a large cross-platform org • Deep technical proficiency in modern mobile (iOS/Android) or web app architectures • Proven delivery of consumer-grade applications at scale • Strong background with CI/CD, mobile release pipelines, and performance optimization • Experience driving cross-functional alignment across product, design, and backend • Skilled at navigating ambiguity, making tradeoffs, and bringing clarity to complex org structures • High level of ownership, accountability, and product intuition

🏖️ Benefits

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents • Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO") • 12 weeks of 100% Paid Parental leave • Up to $25,000 Fertility and Family Building Benefit • Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) • 11 Holidays Paid with one Floating Paid Holiday • Work-From-Home reimbursement to support team collaboration and effective home office work • 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations