Staff Cloud Platform Engineer

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3 days ago

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Included Health

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SaaS • B2B • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

📋 Description

• Lead the design, development, and evolution of Included Health's cloud infrastructure, driving improvements in scalability, cost efficiency, and resilience. • Partner across engineering teams to deliver cross-cutting infrastructure initiatives spanning containerization, observability, and data services. • Drive modernization and standardization of platform patterns to simplify development and deployment workflows. • Mentor and guide engineers across the team, fostering technical excellence and operational maturity. • Influence the architectural direction for high-impact projects, balancing deep technical rigor with pragmatic delivery. • Collaborate closely with product, data, and infrastructure partners on initiatives such as AI platform enablement and data warehouse evolution.

🎯 Requirements

• 8+ years of strong software engineering fundamentals with significant experience in cloud infrastructure or platform engineering. • Proven ability to lead cross-functional technical initiatives and influence architectural decisions across teams. • Deep experience with AWS & GCP, Kubernetes, Gitops, Terraform (or other infrastructure-as-code frameworks), and modern observability stacks(Grafana etc). • Strong understanding of distributed systems, reliability engineering, and cost optimization best practices. • Track record of mentoring and leveling up engineering teams through process and tooling improvements (on-call, CI/CD, monitoring, incident management etc.). • Passion for building reliable, developer-friendly platforms that improve the productivity of others. • Proficiency in one or more of: Go, Python, or similar languages.

🏖️ Benefits

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Paid Time Off ("PTO") and Discretionary Time Off ("DTO") • 12 weeks of 100% Paid Parental leave • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. • Work-From-Home reimbursement to support team collaboration home office work