Virtual Care Referral Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $22 - $29 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Included Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

SaaS • B2B • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

• Assist members via telephone and messaging as part of a virtual primary care team to ensure that all external and internal referrals and orders such as specialist referrals, imaging orders, prior authorizations and other orders, are complete and properly routed to the appropriate external provider. • Assist patients with maps, facility location and direct dial numbers. • Coordinate medical records to ensure that all required records, imaging, and/or procedural results are available to the external provider before the patient's appointment and added to the internal medical record for provider review. • Assist in the management of electronic medical records and records requests • Assist providers in completing patient forms (i.e. Medical Opinion forms, SSI Disability forms) when appropriate. • Work collaboratively with staff including providers, the care team and patient support, compliance, etc. • Be able to handle a fast-paced dynamic environment with competing priorities

🎯 Requirements

• Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Ability to take meticulous notes and document actions taken • Proficient with Google Suite or related software. • Critical thinking skills and ability to creatively solve problems • Work experience in a physician's office or medical institution with exposure to managed care and primary care rules and practices. • Ability to be self sufficient and use resources effectively to answer questions • Ability to multi-task and juggle multiple priorities at once