Senior Partner Integration Manager

Job not on LinkedIn

🕒 6 days ago

🥔 Idaho – Remote

🥔 Idaho – Remote

⏰ Full Time

🟠 Senior

👔 Manager

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Independence Pet Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

👥 B2C

🧘 Wellness

Insurance • B2C • Wellness

Independence Pet Group is one of North America’s largest pet insurance and services organizations. The company supports insurance for more than 800,000 pets in the U. S. and Canada, with a mission to strengthen the bond between pets and their owners through innovative products and services. IPG offers a comprehensive range of underwriting options, turnkey partner solutions, and consumer-facing insurance products to support pets throughout their lives. The company is home to several insurance brands, providing vital support and services in the pet care industry.

📋 Description

• Serve as the central liaison between internal teams (IT, Product, Operations, Compliance, Marketing) and external partners • Lead partner onboarding, including kickoff meetings, timeline management, and expectation-setting • Translate technical requirements into clear, business-oriented language for diverse stakeholders • Manage intake requests, prioritization discussions, and operational readiness reviews • Drive issue identification, troubleshooting, and resolution by: Investigating and replicating issues • Documenting findings clearly • Translating issues into actionable requirements for internal or external teams • Oversee API, SFTP, and employee benefits integrations, ensuring alignment with business and partner needs • Maintain an inventory of integrations and ensure ongoing performance, reliability, and optimization • Validate integrations meet compliance, security, and audit requirements • Standardize processes, documentation, and communications across partner channels • Support continuous improvement initiatives, including workflow optimization and change management • Act as the central coordination point for integration strategy, execution, and stakeholder alignment

🎯 Requirements

• 5+ years of experience in partner operations, vendor management, business operations, account management, or similar roles • 5+ years managing external partner or vendor relationships • Proven ability to act as a bridge between technical and non-technical stakeholders • Experience leading or supporting partner onboarding and integrations coordination (no coding required) • Demonstrated success working in highly cross-functional environments • Strong project management skills, including timelines, deliverables, and stakeholder communication • Hands-on experience with API tools (e.g., Postman)

🏖️ Benefits

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)