
10,000+ employees
đŒ Consulting
đ„ Healthcare
đĄïž Insurance
đ° Post-IPO Equity on 2007-03
Consulting âą Healthcare âą Insurance
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
đ„ 4 minutes ago
đ”đč Portugal â Remote
â° Full Time
đĄ Mid-level
đ Senior
đŒ Consultant
đ» Ghost score 12%
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10,000+ employees
đŒ Consulting
đ„ Healthcare
đĄïž Insurance
đ° Post-IPO Equity on 2007-03
Consulting âą Healthcare âą Insurance
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
âą Coordinate migration activities with end users and local support teams across multiple sites âą Assess, test, and validate laboratory application compatibility with Windows 11 environments âą Install, configure, and document laboratory applications on Windows 11 workstations âą Collaborate with application vendors to identify, obtain, and implement compatible software versions âą Troubleshoot and resolve connectivity issues involving laboratory PCs, equipment, and network infrastructure âą Investigate and resolve technical issues encountered throughout the migration process âą Provide end-user training and guidance on newly installed or upgraded laboratory applications âą Support data migration activities from legacy application versions and Windows 10 environments to Windows 11 âą Manage incidents and service requests related to Lab PCs and Kiosk PCs within agreed service levels âą Prepare operational documentation, installation guides, knowledge articles, and migration procedures âą Work closely with application, infrastructure, network, and support teams to ensure a successful migration rollout âą Contribute to migration planning, risk identification, and project reporting activities
âą Strong experience supporting laboratory environments, including laboratory PCs, analytical equipment, and data processing systems âą Hands-on experience with laboratory software such as ACD/Labs, OpenLab, ChemStation, or similar platforms âą 3 to 5 years of professional experience in workstation management, desktop support, or laboratory application administration âą Good knowledge of Windows operating systems, including Windows 10 and Windows 11 deployment and support âą Experience with software installation, configuration, upgrades, and application lifecycle management âą Strong troubleshooting skills across workstations, applications, networks, and peripheral devices âą Understanding of network infrastructure, databases, software deployment processes, and system integrations âą Experience handling incidents, service requests, root cause analysis, and end-user support activities âą Ability to create and maintain technical documentation, installation procedures, and user guides âą Fluent English communication skills, both written and verbal âą Strong organizational skills with the ability to work independently and within international project teams
âą Employees can work remotely âą Availability to travel within Portugal when required âą Availability for occasional international travel
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