Senior Consultant, Dynamics 365 CRM

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November 1

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Inetum

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B2B • Enterprise • SaaS

Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.

10,000+ employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

💰 Post-IPO Equity on 2007-03

📋 Description

• Lead the design and implementation of Dynamics 365 CRM solutions (Sales, Customer Service, Marketing). • Serve as the technical and functional lead for teams and clients. • Design technical architectures and CRM data models. • Perform advanced configuration, custom development (C#, JavaScript, Plugins, Power Automate), and external integrations. • Manage migration projects (On-Premises to Cloud, version upgrades). • Ensure the quality of deliverables and compliance with Microsoft standards. • Train and mentor junior consultants to support their professional development. • Provide level 3 support and contribute to functional enhancements.

🎯 Requirements

• Master's degree (or equivalent) in Computer Engineering, Information Systems, or a related field. • Minimum 5 years' experience on Dynamics 365 CRM projects (Sales, Service, Marketing). • Advanced configuration skills in Dynamics 365 CRM. • Development experience with C#, JavaScript, Plugins, and Power Automate. • Proficiency with REST APIs, middleware, and external integrations. • In-depth knowledge of Power Platform, Dataverse, and Azure Logic Apps. • Proven expertise in migration projects (On-Premises to Cloud, version upgrades). • Strong understanding of customer relationship business processes (Sales, Service, Marketing). • Proficiency in Agile methodologies and Success by Design. • Technical leadership and a team-player mindset. • Autonomy, rigor, and a strong customer service orientation. • Excellent verbal and written communication skills (French and English).

🏖️ Benefits

• Not specified