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Senior Delivery Manager, SAP Utilities

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🖥️ SAP Consultant

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Inetum's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Inetum

Inetum

10,000+ employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 Post-IPO Equity on 2007-03

Consulting • Healthcare • Insurance

Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.

📋 Description

• Lead the operational management of SAP Utilities services and related solutions • Plan and coordinate enhancement initiatives, from scope definition through final delivery • Manage project schedules, resources, risks, and dependencies • Ensure compliance with established architecture, governance, and quality standards • Coordinate support, corrective, preventive, and enhancement activities • Serve as the primary point of contact between business units, technical teams, and external partners • Monitor and ensure compliance with SLAs, KPIs, and performance indicators • Facilitate the resolution of critical incidents and lead continuous improvement initiatives • Support digital transformation initiatives and the evolution of the SAP ecosystem • Work within the European time zone

🎯 Requirements

• Strong experience as a Delivery Manager, Service Manager, or in a similar role within SAP environments • Experience managing application services and IT operations • Experience with SAP S/4HANA Utilities implementation, rollout, or support projects • Experience coordinating vendors and multidisciplinary teams • Ability to understand business processes and translate requirements into technology solutions • Experience managing requests, incidents, problems, and changes • Advanced English proficiency for verbal and written communication • Bachelor’s degree in Information Technology, Engineering, Information Systems, Business Administration, or a related field • Knowledge of SAP Cloud for Utilities • Experience with complex integrations involving middleware and multiple enterprise systems • Knowledge of agile methodologies and IT service management • ITIL, PMP, Scrum, or SAP certifications

🏖️ Benefits

• Welcoming, inclusive, and collaborative environment • 100% remote work

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