Inetum
B2B • Enterprise • SaaS
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
Senior ServiceNow Technical Consultant - Developer
Job not on LinkedIn
November 1
Inetum
B2B • Enterprise • SaaS
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
📋 Description
• Participate in workshops with customers to assess current processes and establish the future state. • Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises. • Consult, Install, configure, and integrate products from ServiceNow on any of the following domains; Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience. • Develop custom solutions as required through scripting and application development • Prepare technical documentation as specified in customer contracts and as internally required. • Maintain skills on, HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services, etc.
🎯 Requirements
• 5+ years experience implementing ServiceNow • Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc. • Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc. • Understanding of integrations, data models, and process automation, with the ability to communicate technical concepts to non-technical audiences. • JavaScript • Ability to travel up to 25% • Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills • Ability to meet deadlines by working under pressure • Good presentation skills • Fluent English (Verbal and Written).
🏖️ Benefits
• Excellent remuneration package • 24 paid vacation days • Flexible working arrangements • Additional Health insurance • Training and certifications • Great working environment and team spirit.
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