Senior Business Analyst

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3 days ago

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Infiterra

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SaaS • B2B • Marketplace

Infiterra is a subscription commerce SaaS platform that automates quote-to-bill workflows for IT Distributors, Managed Service Providers (MSPs), and Telcos. The platform provides a unified product catalog and cloud marketplace, subscription billing, credit risk and reseller management, business reporting, and pre-built vendor/back-office integrations with open APIs to streamline provisioning, payments and reconciliations. Infiterra is positioned as a B2B solution to help channel partners scale multi-vendor cloud businesses, reduce errors, and accelerate cash flow.

51 - 200 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

📋 Description

• Comprehend the underlying business factors and determine the priorities and significance of various scenarios. • Work closely with stakeholders to gather and analyze business needs and translate them into clear, actionable requirements. • Document functional and non-functional requirements, user stories, acceptance criteria, and test scenarios (our main tools are Jira and Confluence). • Serve as a bridge between technical and non-technical teams to convey requirements and facilitate the SDLC by managing dependencies, timelines, and blockers. • Support backlog refinement and prioritization by analyzing business impact, technical constraints, and MVP scope in collaboration with the Product Owner. • Analyze requirements to fit specifications, with the MVP always in mind. • Design and refine user flows, feature specifications, and test cases. • Help validate delivered features through hands-on manual testing and UAT support. • Improve and automate business processes through discovery, modeling, analysis, and optimization. • Collaborate with development, QA, and product teams during Agile rituals (3 Amigos, sprint planning, reviews, retrospectives)

🎯 Requirements

• At least 4 years of experience as a Business Analyst, Technical Business Analyst, or similar role in a software development environment. • Solid understanding of engineering principles along with commercial practices. • Experience in gathering, analyzing, and documenting business and technical requirements. • Proficient in documenting test processes and outcomes, as well as efficiently monitoring changes. • Strong analytical mindset and ability to translate complex concepts into clear documentation. • Experience in analysis techniques beyond process flow diagrams and user stories. • Strong problem-solving and a solutions-oriented mindset. • Familiarity with RESTful APIs, JSON, XML, and system integrations. • Experience with ERPs, CRMs, or other software products (ideally with SaaS). • You are fluent in both Greek and English. • Hands-on experience with Agile methodologies. • Bachelor's/Master's degree in Computer Science, Business Administration, or a related field.

🏖️ Benefits

• A tech-passionate team with a friendly culture and an international breed. • Remote-first & hybrid work. • Flexible working hours. • Work-from-anywhere scheme. • Health and life insurance plan. • Home office allowance. • Learning & development budget. • State-of-the-art workspaces for on-site collaboration.