Sales & Service Backoffice Support

Job not on LinkedIn

🔥 2 minutes ago

🇳🇱 Netherlands – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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INFORS HT

WebsiteLinkedInAll Job Openings

201 - 500 employees

🧬 Biotechnology

🏥 Healthcare

🔬 Science

Biotechnology • Healthcare • Science

INFORS HT is your specialist for bioreactors, incubation shakers and bioprocess control software for reliable and efficient cultivations. You benefit from sophisticated systems, in which your cell lines or microorganisms develop their full potential in a reproducible way, thus contributing to your success. The company offers solutions for fermentation of microorganisms, cell culture, biofuel production, parallel bioprocesses, custom-made bioreactors and shakers, and bioprocess control software. INFORS HT emphasizes high quality, innovation, flexibility, and close customer relationships.

📋 Description

• Prepare and process quotations, order confirmations, tender and service documents, and customer and service orders • Organize the Sales and Service back office and act as the central point of contact for Sales and Service • Maintain customer, installed-base and service contract data, including warranty status, in the CRM system • Support scheduling and planning for Sales and Field Service, including customer visits, installations, maintenance and calibrations • Handle sales and service correspondence and forward completed orders and service reports to Finance for invoicing • Process and follow up service requests, spare parts orders, warranty claims and returns, including shipping and customs documentation • Support marketing activities, trade shows, customer events, seminars and training sessions • Prepare and follow up Sales and Service meetings and monitor open quotations, orders and service activities • Support the preparation of presentations and documentation for management • Contribute to improving and digitalizing administrative processes and ensure accurate, quality-compliant documentation

🎯 Requirements

• Completed business training • Several years of professional experience, preferably in Sales or Service Administration within a technical environment • Experience coordinating multiple tasks and stakeholders in a dynamic environment • Strong organizational and administrative skills with a structured and precise approach to work • Independent, proactive and solution-oriented working style • Excellent MS Office skills • Ability to quickly learn new IT systems • Experience with CRM/ERP systems is an advantage • Fluent written and spoken English • Knowledge of French and Dutch is an advantage • Knowledge of German is an asset • Complete application documents required; incomplete application documents cannot be considered

🏖️ Benefits

• Modern working conditions • Flexible working time model