Senior Solutions Engineer

2 days ago

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Infracost

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SaaS • B2B • Enterprise

Infracost is a SaaS FinOps tool that shifts cloud cost management left by integrating cost visibility and governance directly into engineering workflows. It scans infrastructure-as-code changes (e. g. , Terraform) within Git platforms and provides pre-deployment cost estimates, policy violation alerts, tagging enforcement, and automated fixes via pull requests so engineers can prevent expensive cloud mistakes before resources are deployed. Infracost targets engineering and FinOps teams with features for enterprise governance, automated policy enforcement, cost guardrails, and integrations with CI/CD systems and cloud recommendations.

11 - 50 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏢 Enterprise

📋 Description

• Know our customers: Infracost connects FinOps, Engineering, and Engineering Management, addressing their unique challenges and diverse backgrounds. Our goal is to deeply understand their needs and technical environments to help them tackle issues effectively with Infracost. • Know our product: You’ll know the ins and outs of our product. You’ll know exactly which docs page has answers to customer questions; and if the docs can be improved, you’ll edit them. You represent the voice of the customer internally. Collaborate closely with product+engineering on the real-world usage of the product and represent prioritized feedback from the field. • Lead PoCs and onboarding: Own the 3-week PoC process, guiding prospects through kickoffs, mid-point check-ins, and summaries. Manage onboarding for enterprise customers, driving smooth adoption across their teams and workflows. • Build lasting relationships: Conduct account reviews, nudge customers to explore new features, and provide hands-on support during renewals or expansions. • Support and collaborate: Handle support emails and private customer chats channels while collaborating with sales and engineering to deliver an exceptional customer experience.

🎯 Requirements

• Prior experience in pre or post-sales customer success or solutions engineering is required. • Experience with AWS/Azure/Google Cloud, DevOps tools, Infrastructure-as-Code, CI/CD integrations is required. • Experience of FinOps and working in a startup is beneficial.

🏖️ Benefits

• Fully remote team • Two meetups a year - last year we went to Croatia and Barcelona • Employee-friendly equity terms, including a 10 year exercise window • 401k matching (US) • Health, dental, and vision insurance (US) • 31 days paid leave per year (includes national holidays) • 12 weeks paid parental leave