Inktel Marketing
1 - 10 employees
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Inktel Marketing is a business process outsourcing (BPO) and contact center solutions provider that delivers multichannel customer support across phone, text, chat, email, and social media. The company combines people-centric culture, targeted training, coaching, and technology-driven software solutions to manage customer experience, e-commerce support, and industry-specific programs for clients in retail, education, government, healthcare, and consumer packaged goods. Inktel positions itself as a partner that scales operations, improves NPS, and integrates software and AI-enabled services to enhance client service outcomes.
Customer Care Specialist
Job not on LinkedIn
🕒 April 9
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Inktel Marketing
1 - 10 employees
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Inktel Marketing is a business process outsourcing (BPO) and contact center solutions provider that delivers multichannel customer support across phone, text, chat, email, and social media. The company combines people-centric culture, targeted training, coaching, and technology-driven software solutions to manage customer experience, e-commerce support, and industry-specific programs for clients in retail, education, government, healthcare, and consumer packaged goods. Inktel positions itself as a partner that scales operations, improves NPS, and integrates software and AI-enabled services to enhance client service outcomes.
📋 Description
• Driving great customer experience • Provides client support via chat • Assisting with client inquiries, troubleshooting and general support • Responding to all client communication via email • Provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues • Communicate with customers in a proactive and professional manner across multiple communication channels • May be asked to transition to between channels at any time
🎯 Requirements
• Passion for People
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