Regional Vice President – Customer Success

Job not on LinkedIn

3 hours ago

Apply Now

Receive Emails with Similar Jobs

Innovaccer

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Artificial Intelligence • SaaS

Innovaccer is a healthcare technology company dedicated to transforming how healthcare information is utilized and accessed. They provide a comprehensive Health Cloud that aims to accelerate digital transformation for providers, payers, and life sciences companies by offering unified healthcare data and analytics. Innovaccer leverages artificial intelligence to automate tasks, process medical data, and generate insights to improve clinical and financial outcomes. Their solutions focus on integrating and optimizing healthcare systems, promoting value-based care, improving patient engagement, and reducing the administrative burden on healthcare providers. Innovaccer's platform supports various healthcare stakeholders through advanced data activation, analytics, and streamlined workflows, striving to improve healthcare delivery and patient care globally.

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $150M Series E on 2021-12

📋 Description

• Executive Relationship: Manage and grow relationships and constant touch-points with senior customer executives for the region. • Team Management: Grow and manage a team of Customer Innovation Directors who, in turn, will manage a certain number of accounts in that region and be responsible for adoption and expansion for those customers. • Renewal Management: Be responsible for renewals, upsells, and cross-sells for the whole region. • Identifying and Nurturing Growth Opportunities: Responsible for the farming and growth of accounts for the region. • Goal and Requirement Understanding: Understand customer’s business, strategic goals, and requirements to Innovaccer’s product portfolio. • Value Opportunity Identification and Realization: Identify and communicate opportunities for customers and realize value generated from Innovaccer's products and services. • Change Management: Manage significant changes in requirements as well as customer’s process or skill changes to fully utilize Innovaccer products.

🎯 Requirements

• Graduate degree/ MBA preferred • Healthcare work experience of 10+ years. Consulting experience from a top tier firm preferred • Excellent attention to detail and problem-solving ability with demonstrated hands-on work experience in data analytics • People management and portfolio management experience required • Proven leadership, team-building, organizational and relationship building skills • Excellent written, verbal communication skills • Ability to develop and present complex business reviews and executive presentations • Ability to develop accounts strategically and nurture relationships within the accounts • Strong analytical ability and problem-solving skill

🏖️ Benefits

• Generous Leaves: Enjoy generous leave benefits of up to 40 days. • Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition. • Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most. • Care Program: Whether it’s a celebration or a time of need, we’ve got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need. • Financial Assistance: Life happens, and when it does, we’re here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most.