Senior Customer Engineering Manager

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October 2

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Innovaccer

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Healthcare Insurance • Artificial Intelligence • SaaS

Innovaccer is a healthcare technology company dedicated to transforming how healthcare information is utilized and accessed. They provide a comprehensive Health Cloud that aims to accelerate digital transformation for providers, payers, and life sciences companies by offering unified healthcare data and analytics. Innovaccer leverages artificial intelligence to automate tasks, process medical data, and generate insights to improve clinical and financial outcomes. Their solutions focus on integrating and optimizing healthcare systems, promoting value-based care, improving patient engagement, and reducing the administrative burden on healthcare providers. Innovaccer's platform supports various healthcare stakeholders through advanced data activation, analytics, and streamlined workflows, striving to improve healthcare delivery and patient care globally.

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $150M Series E on 2021-12

📋 Description

• Supervise and lead Data Analysts, Decision Scientists and Quality Analysts. • Direct and coordinate production, operations, quality assurance, testing, or maintenance • Writing product requirement documents • Implements and tracks development timelines • Negotiates feature sets with the development leads and product teams • Familiar with a variety of the field's concepts, practices, and procedures

🎯 Requirements

• Project, vendor, people, stakeholder coordination and strong communication skills • Experience with delivering small, medium and large integration and analytics projects. • Experience working with cross-functional teams from IT, software engineering and business domains • Should have minimum 8 to 15 Years of experience • Must be able to navigate thru competing for/shifting priorities, demands and timelines • Hands on experience in extracting data using SQL, NoSQL to analyze data • Some experience with relational databases. • Using data inspection tools and creating mapping documents. • Basic experience with scripting (shell, Perl, Python) • Understanding of REST APIs, Web services, service-oriented architectures • Challenges and benefits of data extraction in In-Premise and Cloud deployments. • Strong experience into Project Delivery • US Healthcare Domain Experience will be a plus. • Good with Agile Methodology

🏖️ Benefits

• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance. • Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments. • Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed. • Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.