Operations Coordinator

🔥 2 hours ago

🌐 South Africa, Philippines – Remote

🇿🇦 South Africa – Remote 🇵🇭 Philippines – Remote

💵 $1.8k - $2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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InsideOut

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🎯 Recruiter

🤝 B2B

Recruitment • B2B

InsideOut is a recruiting and placement service that sources, screens, and delivers pre-vetted virtual assistants (VAs) and specialists for small businesses and solopreneurs. They provide a done-for-you hiring process—booking a strategy call, sourcing candidates from strategic regions (Philippines, Latin America, South Africa, Egypt), delivering a curated shortlist within 5–7 business days, and supporting offer negotiations and onboarding. InsideOut emphasizes cost-effective global talent (hourly ranges listed by region), a six-month replacement guarantee, pay-only-when-you-hire pricing (no subscriptions), and ongoing post-hire support. Roles covered include general and executive assistants, sales, operations/HR, marketing and creative, and accounting/bookkeeping, targeting U. S. businesses that want to scale by outsourcing administrative and specialist tasks.

📋 Description

• Audit, map, and streamline existing workflows • Build systemized Standard Operating Procedures (SOPs) • Implement advanced AI, specifically Claude, to optimize daily administrative tasks • Own and resolve internal bottlenecks involving onboarding, timekeeping, invoicing, and payroll • Improve cross-team collaboration for 12+ remote professionals • Design tier-1 executive dashboards • Prevent operational bottlenecks before they affect delivery • Configure secure Google Drive matter segregation • Organize a template repository for AI integration • Manage customer-facing dashboards for visibility into open matters • Ensure seamless client onboarding • Assist leadership with marketing logistics and brand kit implementation using Claude Design for new subscription service packaging • Take direction from executive leadership and help transition operations to end-to-end ownership

🎯 Requirements

• Full-time, 100% dedicated commitment required • Based in LATAM, the Philippines, or South Africa • C1 English level required; strictly English throughout the shift • Advanced experience using Claude, including structured prompting, problem-solving, and Claude Design/App Creation • Deep fluency in Google Workspace (Docs, Sheets, Drive, Meet) • High technical autonomy to troubleshoot independently via AI tools • Ability to document processes, build SOPs, optimize inefficient tasks, and eliminate redundancy • High level of ownership and ability to anticipate needs without micromanagement • Exceptional verbal and written English skills • Absolute discretion when handling sensitive legal/financial data • Comfort working in a lean, fully virtual, fast-paced professional services environment serving high-growth startups • Monday to Friday availability, 8:00am to 5:00pm flexible EST, with a minimum 4-hour daily overlap • Must be exclusively dedicated to this role; no dual employment • Resume and audio recording must be submitted in English

🏖️ Benefits

• Fully remote work • Flexible schedule • Opportunity to scale with the company and transition into owning end-to-end operations • Work with an innovative, fully virtual professional services firm

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