Order Management Coordinator

🔥 1 hour ago

💃 Latin America – Remote

💵 $8 - $12 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on InsideOut's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of InsideOut

InsideOut

51 - 200 employees

Founded 2015

🎯 Recruiter

🤝 B2B

Recruitment • B2B

InsideOut is a recruiting and placement service that sources, screens, and delivers pre-vetted virtual assistants (VAs) and specialists for small businesses and solopreneurs. They provide a done-for-you hiring process—booking a strategy call, sourcing candidates from strategic regions (Philippines, Latin America, South Africa, Egypt), delivering a curated shortlist within 5–7 business days, and supporting offer negotiations and onboarding. InsideOut emphasizes cost-effective global talent (hourly ranges listed by region), a six-month replacement guarantee, pay-only-when-you-hire pricing (no subscriptions), and ongoing post-hire support. Roles covered include general and executive assistants, sales, operations/HR, marketing and creative, and accounting/bookkeeping, targeting U. S. businesses that want to scale by outsourcing administrative and specialist tasks.

📋 Description

• Manage print, apparel, and promotional product orders from intake through supplier sourcing, order entry, production tracking, and client invoicing • Process, organize, and execute daily order operations primarily through the email inbox • Communicate with clients and coordinate with vendors, decorators, and couriers via email and phone • Anticipate production bottlenecks, inventory shortages, and shipping delays • Resolve operational issues before they affect clients • Verify production files and coordinate with internal designers • Ensure client proofs are double-checked and approved before production • Execute order details, product specifications, and pricing checks accurately • Take full ownership of the order lifecycle from initial client request through delivery and invoicing

🎯 Requirements

• Prior hands-on experience in the promotional products / custom print industry is required • Must understand apparel, merchandise, print processes, colors, specifications, and vendor lead times without basic industry training • Near-native/fluent written English for professional customer emailing • Confident verbal English for vendor phone calls • Proven experience managing high-volume email operations and detail-heavy order queues accurately • Ability to quickly adopt specialized workflows, order systems, and software tools • Decisive and direct approach; able to take fast-paced directions and execute immediately • Solution-oriented approach; able to propose viable solutions when flagging issues • Resilience under high-volume pressure and fast decision-making • High ownership and reliability with zero-error execution • Interest in a stable, long-term opportunity with potential to grow into senior leadership/management and train future team members • Must submit a resume and a 30–90 second English audio or video recording with a publicly accessible link • Must upload a screenshot of an internet speed test result • Must be available Monday to Friday, 8:00 AM to 5:00 PM Pacific Time

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