QA & Documentation Specialist

🕒 April 23

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Insight Therapy Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

⚕️ Healthcare Insurance

🧘 Wellness

📚 Education

Healthcare Insurance • Wellness • Education

Insight Therapy Solutions is a mental health service provider that emphasizes connection and personalized care. They specialize in teletherapy, offering accessible therapy options tailored to individual needs, budgets, and comfort levels. The company believes in meeting clients where they are emotionally and physically, providing a safe and private environment for therapy sessions regardless of location. This allows clients to engage in effective therapy without the constraints of traditional settings.

📋 Description

• Responsible for ensuring the quality and accuracy of all documentation which should be completed every day prior to the client's upcoming appointment. • Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, Progress Notes, etc.) to ensure completeness, accuracy, and compliance with all relevant information and guidelines • Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues • Help develop QA Processes for other teams • Lead or support coaching sessions and training programs to newly hired therapists in the QA documentation process as needed.

🎯 Requirements

• Must have at least +2 years of QA experience, preferably in US Healthcare or mental health services • Coaching experience is a plus. • Experience in working remotely or in a BPO company is preferable

🏖️ Benefits

• Paid time off (PTO) • Paid U.S. holidays • Paid birthday leave • Monthly health stipend