RCM Operations Consultant – Part-Time

November 20

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Insight Therapy Solutions

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Healthcare Insurance • Wellness • Education

Insight Therapy Solutions is a mental health service provider that emphasizes connection and personalized care. They specialize in teletherapy, offering accessible therapy options tailored to individual needs, budgets, and comfort levels. The company believes in meeting clients where they are emotionally and physically, providing a safe and private environment for therapy sessions regardless of location. This allows clients to engage in effective therapy without the constraints of traditional settings.

51 - 200 employees

Founded 2012

⚕️ Healthcare Insurance

🧘 Wellness

📚 Education

📋 Description

• Evaluate current billing workflows—from scheduling and documentation review to claims submission and payment posting. • Identify inefficiencies, bottlenecks, rework, or breakdowns in communication. • Recommend and document optimized processes, SOP revisions, and best-practice workflows. • Provide guidance to leadership on how to structure the billing team for improved efficiency and accountability. • Audit processes including copay verification, code selection accuracy, claim creation, payment posting, and management of denials. • Ensure accuracy, compliance, and timeliness throughout the revenue cycle. • Identify patterns of errors, avoidable rejections, or preventable denials. • Provide written audit summaries, assessment reports, and practical implementation recommendations.

🎯 Requirements

• 5+ years of progressive experience in Revenue Cycle Management (RCM) within the healthcare industry • Strong background in auditing workflows, identifying root causes, and implementing operational improvements • Deep understanding of claims lifecycle, charge posting, payment posting, denial management, and payer rules • Ability to work independently, diagnose operational issues, and provide actionable recommendations • Availability to work PST hours • Experience in mental or behavioral health billing is preferred • Expertise in full end-to-end RCM within multi-provider or multi-location environments is preferred • Familiarity with systems such as TheraNest, EZClaim, and Waystar is preferred • Experience creating SOPs, training, and billing performance dashboards is preferred

🏖️ Benefits

• 100% remote • Part-time engagement • Opportunity to help shape and improve an entire billing operation • Collaborative leadership team committed to real change • Purpose-driven organization supporting mental health access