Program Director

Job not on LinkedIn

July 17

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

📋 Program Manager

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Insomniac Design

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B2B • Media • Enterprise

Insomniac Design is an innovative global digital agency committed to making a lasting impact on brands, people, and communities through human-centered design thinking and elite UX, visuals, and secure technologies. The agency specializes in digital strategy, ideation, and innovation, working with clients worldwide to deliver transformative solutions. Insomniac Design's portfolio includes projects such as the digital overhaul and intranet launch for Brand USA. With headquarters in Washington, D. C. , the company operates internationally, maintaining productive communication across global team members and clients.

51 - 200 employees

Founded 1999

🤝 B2B

📱 Media

🏢 Enterprise

📋 Description

•Insomniac Design is a global digital agency headquartered in Washington D.C., with offices in London, Bucharest and Chisinau. •We’re an agile, determined and innovative team organized by functional areas of expertise — Creative, Technology, Strategy, and Management. •We specialize in human-centered design with deep focus on design thinking and digital transformation. •As a Program Director, you'll be responsible for the oversight of key company accounts – typically large accounts or accounts consisting of multiple projects. •This role establishes programs and their objectives based on the client’s business goals and the needs of their audiences and end users. •Program directors are strategic advisors, driving overall program vision, collaborating with stakeholders and C-suite-level contacts, along with internal team members. •This person works closely with cross-functional team members to ensure the product vision is at the forefront of decision making, and that team members work together to deliver value to both end users and stakeholders. •They’re able to clearly set expectations with our clients and teams, calmly and effectively navigate challenges inherent to client, agency, and creative work, and communicate effectively both internally and externally to delegate and guide project roles across the team. •At Insomniac, we leverage AI to free our teams from routine tasks so they can focus on the aspects of our functions that are most valuable. •We thrive on creative problem-solving, collaboration, and innovation. •By thoughtfully integrating AI into our workflows, we’re not only improving productivity but also ensuring our people have the tools to do their best work. •This empowers us to build smarter solutions and deliver stronger results for our clients. •This role is focused on excellence in delivery – overseeing project managers to ensure programs run smoothly, achieve the highest creative and technical standards, and meet or exceed desired results. •Success in this role is gauged by overall quality of work, and client and internal team satisfaction.

🎯 Requirements

•5-7 years of experience in digital strategy, web design, and/or development, specifically in roles such as project, product, or program management. •Excellent interpersonal communication skills (both verbal and written). •Expert understanding of project management methodologies, such as PMI certification, evidence of creating best practices, and experience using and implementing project management software. •Proficient understanding of contemporary web, digital, and social media best practices (i.e., agile/scrum, content strategy, data and analytics) is a plus. •Demonstrated ability in excellent decision quality, critical thinking, and creative problem solving skills. •High-energy personality who’s excited to manage and work with internal teams and clients. •Strategy-savvy with an eye for smart and effective digital marketing and digital product development approaches. •Technical knowledge of human-centered design and development, accessibility, and UX best practices. •Develop, execute, support/oversee, and measure business strategy initiatives including agency marketing and brand strategy, thought leadership, innovation and new capability development, and business development support. •Serve on team leadership to define company culture, process, capabilities, and competitive advantage. •Experience participating in RFP, proposal, and pitch activities. •Problem solver who resolves conflicts elegantly and effectively, with the ability to think strategically and adapt to changing priorities. •Team leader who maintains team members’ trust and confidence in navigating project challenges. Fosters a supportive dynamic with clients and project teams, with a persuasive and confident approach to creative projects. •Management experience with clients or teams in an agency or in-house role is a plus. •Highly organized and detail-oriented.