Insperity
1001 - 5000 employees
Founded 1986
👥 HR Tech
🤝 B2B
HR Tech • B2B
Insperity is a U. S. -based provider of HR outsourcing and workforce-management solutions that help businesses of all sizes manage payroll, benefits, compliance and talent. As a professional employer organization (PEO), Insperity offers full-service HR solutions (Insperity HR 360), streamlined payroll and workforce platforms (HR Core, HR Scale), plus additional services like contractor management, talent acquisition, retirement and insurance services, and employee perks. The company combines HR technology with outsourced HR expertise to support small, midsize and larger businesses in reducing HR admin, mitigating compliance risk and improving employee experience.
Intermediate Help Desk Specialist
🔥 16 hours ago
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Insperity
1001 - 5000 employees
Founded 1986
👥 HR Tech
🤝 B2B
HR Tech • B2B
Insperity is a U. S. -based provider of HR outsourcing and workforce-management solutions that help businesses of all sizes manage payroll, benefits, compliance and talent. As a professional employer organization (PEO), Insperity offers full-service HR solutions (Insperity HR 360), streamlined payroll and workforce platforms (HR Core, HR Scale), plus additional services like contractor management, talent acquisition, retirement and insurance services, and employee perks. The company combines HR technology with outsourced HR expertise to support small, midsize and larger businesses in reducing HR admin, mitigating compliance risk and improving employee experience.
📋 Description
• Provides first-tier support for technology related issues • Enters call data and trouble ticket reports into database • Tracks process to ensure unresolved tickets are escalated • Attends training sessions and assists in training workshops • Participates in team projects that enhance help desk service
🎯 Requirements
• High School Diploma or equivalent is required • Three to five years of experience in computer systems, IT support, or IT help desk environment is required • Excellent customer service and interpersonal skills; telephone etiquette • Thorough understanding of trouble ticket process • Basic understanding of telecommunications, network, and desktop knowledge is highly desirable
🏖️ Benefits
• Generous paid time off • Top-tier medical, dental and vision benefits • Health & wellness support • Paid volunteer hours • Continuous learning programs • Mentorship opportunities
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