Senior Technical Operations Engineer

Job not on LinkedIn

March 18

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

+5 more states

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $165k - $190k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Inspiren

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Healthcare Insurance • SaaS • Wellness

Inspiren is a comprehensive solution for managing and optimizing operations in senior living communities. The platform enhances resident care by providing decision-grade data analysis for care planning, staffing optimization, and resident safety. Inspiren uses advanced technology, such as AUGi, to enable proactive care, improve workflow efficiency, and align care plans with resident needs. The technology's capabilities include real-time alerts for incidents and early risk flagging, tracking resident interactions, and monitoring staff effectiveness, thus ensuring high-quality resident care and operational efficiency.

2 - 10 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $2.7M Venture Round on 2022-10

📋 Description

• Inspiren was created to help operators forge thriving senior living communities. • We use a simple, streamlined platform that protects resident privacy, to optimize community operations at every step. • Our technology puts residents first, capturing insights on everything from revenue leakage to staff utilization, while providing an extra layer of oversight, as an extension of your care team. • Keeping your residents healthy and your staff productive is easy with Inspiren. • We are seeking a highly skilled Senior Technical Operations Engineer to join our dynamic team. • In this role, you will work directly with customers and their IT and Network providers in diverse environments. • Leveraging your technical expertise to deploy, customize, and maintain our hardware and software solutions. • Strong leadership skills, proficiency in system management, and dedication to excellence in customer satisfaction are a must in this role.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field. • Proven experience in a tech/IT support role, preferably in a customer facing capacity. • Related work experience deploying hardware within customer’s network with remote management. • Familiarity with typical operating systems (Windows, MacOS, Android, etc.), common software applications, and hardware troubleshooting. • Proven experience with network infrastructure, including routers, switches, firewalls, and VPNs and network monitoring tools (SolarWinds, Wireshark, etc.) • Passionate about service availability and quality, with strong problem-solving abilities and attention to detail. • Strong communication and interpersonal skills, with the ability to build relationships with customers, and the ability to thrive in a fast-paced startup environment. • Willingness to travel as required to meet customer needs and work on-call shifts for issue resolution.

🏖️ Benefits

• $165,000-$190,000+ equity + benefits (including medical, dental, and vision) • Up to 50% travel • Flexible PTO • Location: Remote, US