Content Excellence Manager

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September 23

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Instacart

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eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

📋 Description

• Partner with cross-functional teams to oversee and enhance our Ads reporting catalog, ensuring brand, category, and attribute information is accurate, complete, and up-to-date. • Collaborate with the Sales, Insights, Data Operations, Engineering, & Catalog teams to gather and maintain comprehensive product information. • Analyze Catalog content to improve processes, identify errors, and ensure consistency. • Implement Catalog changes in line with product launches or updates. • Help develop and manage process operations and team capabilities. • Troubleshoot and help resolve issues related to content functions or operations. • Work with multiple teams to ensure consistency and accuracy across all platforms. • Regularly perform quality assurance checks and correct any discrepancies; utilizing CPG expertise to create content excellence and best practices. • Conduct comprehensive research of CPG products utilizing in-house resources, partner-facing teams, and online research. • Manage data across multiple source types and working areas, such as Excel, Google Sheets, csv/text files; including ETL processes, data extraction, summary analysis, and file management.

🎯 Requirements

• Bachelor's degree in Business, Information Technology, or a relevant field. • Proven experience in catalog management or a similar role. • Proficient in understanding CPG industry trends, key grocery brands, and CPG reporting. • Excellent attention to detail and strong data analysis skills. • Strong analytical mindset, attention to detail, and independent worker. • Excellent written and verbal communication skills. • Proficiency in data management systems and analysis tools (SQL, Tableau). • Ability to prioritize tasks and manage deadlines in a fast-paced environment. • CPG Content subject matter expertise and experience managing large amounts of product information. • Preferred: Ideally, four plus years experience with the Grocery sector, eCommerce platforms, or CPG industry. • Preferred: Experience with CPG point-of-sale reporting, such as data from Nielsen, SPINS, Circana, or Numerator (a plus).

🏖️ Benefits

• Instacart is a Flex First team: flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop • Regular in-person events to stay connected and build community • Flexible approach to where we work (referenced link to company remote policy) • Safe and flexible earnings opportunities to Instacart Personal Shoppers