Staff Technical Program Manager, Data Infrastructure

November 19

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Instacart

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eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

📋 Description

• Drive the strategy, planning, and execution of high-impact programs for data platforms and infrastructure, balancing the needs of internal practitioners (engineers, analysts, data scientists) with external use cases like data monetization and hyper-personalization. • Act as the owner and primary driver of key initiatives to evolve Instacart’s data catalog, experimentation platform, and frameworks for data governance, self-service pipelines, and monitoring. • Partner closely with data practitioners to deeply understand workflows, pain points, and tools that accelerate productivity, enabling a forward-looking roadmap for internal data tools. • Collaborate with cross-functional teams to define and deliver scalable platforms for external data monetization, ensuring robust governance, compliance, and dataset quality. • Be instrumental in integrating AI into the data platform, identifying opportunities where AI enhances internal productivity or empowers external product experiences. • Own clear and effective communication with stakeholders at all levels, ensuring alignment and transparency on program scope, progress, risks, and trade-offs. • Define and drive the adoption of frameworks, metrics, and processes for prioritizing work, measuring success, and ensuring alignment between business value and technical investments. • Advocate for and implement data governance solutions that ensure scalability, compliance, and ethical use of data assets for internal and externally facing initiatives. • Work with stakeholders across the company to enable maximum value realization from the existing tech stack while identifying opportunities for innovation and efficiency. • Drive clarity and remove ambiguity in areas of high complexity, ensuring forward progress on critical business priorities.

🎯 Requirements

• 10+ years of post-graduation experience in a technology field, including roles such as technical program manager, engineering manager, product manager, or software engineer within a data-heavy or technical space. • Proven experience leading end-to-end programs in the design, development, and deployment of data platforms, tools, and pipelines. • Demonstrated ability to manage complex programs involving internal tooling for data practitioners and external-facing data initiatives, including integration with AI/ML solutions. • Expertise in navigating the intersection of engineering and business needs, with the ability to prioritize technical feasibility alongside user impact. • Strong familiarity with data ecosystems, including data infrastructure, cataloging, experimentation platforms, governance frameworks, and scalable architecture. • Skilled communicator adept at delivering detailed artifacts and tracking plans for engineering teams while simultaneously upleveling to executive-level summaries. • Experience working hands-on with cross-functional teams, including product management, data engineering, and data science, to align on vision and execution. • Passionate about unlocking the full potential of data platforms and delivering tools that empower data practitioners to work efficiently and effectively. • Bachelor’s degree or greater in a technology or engineering discipline.

🏖️ Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work. • This role is eligible for a new hire equity grant as well as annual refresh grants. • Please read more about our benefits offerings here.