Enrollment Communications Assistant

Job not on LinkedIn

🕒 July 14

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

INSTITUTE FOR SHIPBOARD EDUCATION

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📚 Education

✈️ Travel

🤝 Non-profit

Education • Travel • Non-profit

Institute for Shipboard Education is the organization that operates Semester at Sea, a floating study-abroad program that runs multi-country semester voyages aboard a passenger ship. It provides college-credit courses taught by university-level faculty, shipboard classroom life, and experiential in-country field programs for undergraduates, gap-year students, recent graduates, and lifelong learners. The program emphasizes global citizenship, immersive cultural engagement, and a residential shipboard community that combines academics and travel.

📋 Description

• Frontline point of contact for prospective and confirmed students and their parents seeking information • Communicate with students, family members, and others by phone, email, SMS, ZeeMee, and during virtual events • Assist in the management of admissions general email inbox, SMS account, and ZeeMee community • Develop and maintain knowledge of all program offerings, policies, and procedures to accurately advise students preparing to sail on a voyage • Track records and update information in the CRM as necessary • Assist in auditing pre-voyage documents and requirements • Utilize the customer relations management (CRM) tool, Salesforce, to maintain accurate student and school records • Support the efforts of Student Support Services and Recruitment and University Relations personnel by researching study abroad offices and offerings, regional events, student needs and wants, etc.

🎯 Requirements

• Excellent communication, interpersonal, and customer service skills • High degree of resourcefulness and initiative • Comfort and proficiency with diverse technology and software, and a willingness to learn new technologies • Ability to maintain office standards and protocol with respect to processes, confidentiality, and other issues as may arise • Be flexible, open-minded, and maintain a positive attitude • Knowledge of global education and ability to promote ISE’s interests to friends, family, students, and the community • Special consideration will be given to alumni of the Semester at Sea program

🏖️ Benefits

• This position is not eligible for insurance or benefits