Implementation Consultant – Contractor

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🕒 February 26

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Logo of Instructure

Instructure

1001 - 5000 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Instructure on 2024-07

Education • SaaS • B2B

Instructure is an education-technology company that builds cloud-based learning and assessment platforms, best known for Canvas LMS. It provides an integrated ecosystem of SaaS products and services — including learning management, standards-aligned assessment (Mastery), credentialing and records (Parchment), analytics, and tools for K–12, higher education, and business/government training. Instructure focuses on student success, partner integrations, and scalable solutions for institutions and organizations to deliver, assess, and credential learning.

📋 Description

• Consulting customers on the following crucial configuration tasks for SaaS platforms: • Single sign on (SSO) integration with identity provider platforms • Data integrations with student information systems, membership management systems, and HR information systems • Configuration of platform roles and permissions • Installation and configuration of LTI-compliant third party applications • Consulting on how to use JavaScript and CSS overrides in Instructure products where supported • Supporting the customer with guidance on leveraging APIs for Instructure Products • Identifying areas where additional support, training, or consulting are needed • Participating in team projects that support goals and initiatives of the team.

🎯 Requirements

• Experience designing and deploying technical solutions in a SaaS environment • Technical expertise with multiple identity provider authentication systems • Experience and familiarity in working with APIs • Experience with a programming language (JavaScript, Ruby, and/or Python are a plus) • Outstanding written and oral communication skills • Strong interpersonal skills and customer focus • Ability to conform to shifting priorities and timelines through analytical and problem-solving capabilities • Ability to engage with a wide variety of audiences, including academics/teachers, administrators and leadership.

🏖️ Benefits

• Consulting customers on the following crucial configuration tasks for SaaS platforms: • Establishment of an account hierarchy that matches intended platform usage • Researching and understanding client needs and objectives to support customisation of services, growth of consulting offerings, and improved customer experience • Building and maintaining technical documentation regarding integrations and systems involved in implementations. • Providing consulting to groups of varying sizes, audiences and experience levels.

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