Accounts Receivable Clerk

🕒 October 21

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

Where this job comes from

Posted on Instructure's careers page, not through a job board

First seen by Remote Rocketship October 21

Still open on Instructure's site. Checked 2 hours ago.

Logo of Instructure

Instructure

1001 - 5000 employees

Founded 2016

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

Education • SaaS • Artificial Intelligence

Instructure is an educational technology company that provides various digital tools and platforms to enhance and streamline teaching and learning experiences across different educational levels, from K-12 to professional education. Central to their offerings is the Canvas Learning Management System (LMS), which serves as a comprehensive hub for educators and students to connect and communicate effectively. Instructure also offers additional tools such as Canvas Studio and Canvas Catalog, as well as data-driven insights through Intelligent Insights that utilize AI to improve educational outcomes. The company's products are designed to support evidence-based decision-making, optimize technology usage, and foster impactful results in educational environments.

📋 Description

• Process and review sales orders for accuracy, completeness, pricing, discounts, taxes, payment terms, billing details, and discrepancies • Confirm customer account status, outstanding balances, payment history, and collection notes • Validate purchase orders, contracts, approvals, tax details, and supporting documents • Identify missing information, duplicate orders, billing discrepancies, incorrect payment terms, pricing issues, and contract mismatches before invoice generation • Coordinate with cross-functional teams to resolve order issues promptly • Assist with customer account reconciliations, invoice corrections, credit memos, payment application, and payment-related inquiries • Maintain accurate records of orders, approvals, communications, and issue resolutions • Support month-end close by ensuring orders are processed, reviewed, approved, and ready for timely billing • Follow internal controls, company policies, documentation standards, and compliance procedures • Recommend process improvements to reduce billing errors and strengthen the order-to-cash workflow

🎯 Requirements

• Experience in Accounts Receivable, Billing, Order Management, Finance Operations, Collections, or a related administrative finance role • Strong understanding of invoices, payment terms, customer balances, credit holds, collections activity, account reconciliation, and billing workflows • Ability to process and review sales orders, purchase orders, contracts, customer records, and account documentation accurately • Excellent attention to detail and ability to identify discrepancies, missing information, and potential billing issues • Strong organizational, analytical, and problem-solving skills • Clear and professional communication skills • Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment • Proficiency with Microsoft Excel, Google Sheets, accounting systems, ERP platforms, or CRM/order management tools • Experience with NetSuite and Salesforce, or similar ERP, CRM, billing, or accounting systems (preferred) • Knowledge of order-to-cash, cash application, and collections (preferred) • Experience supporting billing deadlines, month-end close, invoice adjustments, or credit memo processing (preferred) • Ability to document processes, track exceptions, and follow up on open order or billing issues (preferred) • Must pass a background check • May be required to verify legal name, current physical location, valid contact number, and residential address

🏖️ Benefits

• Competitive compensation • Full-time employee participation in the ownership program • Flexible work culture • Generous time off, including local holidays and the annual “Dim the Lights” period in late December • Comprehensive wellness programs and mental health support • Learning and development resources • Professional development tools • Tuition reimbursement • Technology and tools needed to do the best work • Motivosity employee recognition program • Inclusive, supportive culture with meaningful connection

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