Senior Manager, Operations

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October 7

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Instructure

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Education • SaaS • Artificial Intelligence

Instructure is an educational technology company that provides various digital tools and platforms to enhance and streamline teaching and learning experiences across different educational levels, from K-12 to professional education. Central to their offerings is the Canvas Learning Management System (LMS), which serves as a comprehensive hub for educators and students to connect and communicate effectively. Instructure also offers additional tools such as Canvas Studio and Canvas Catalog, as well as data-driven insights through Intelligent Insights that utilize AI to improve educational outcomes. The company's products are designed to support evidence-based decision-making, optimize technology usage, and foster impactful results in educational environments.

1001 - 5000 employees

Founded 2016

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Manage the comprehensive operational budget for the assessment content team, proactively identifying and implementing strategies to improve efficiency and reduce costs. • Drive continuous process improvement initiatives, using data to analyze workflows, identify bottlenecks, and implement solutions that enhance efficiency, quality, and scalability. • Build, coach, and inspire a nimble and high-performing operations team, fostering a culture of accountability, continuous learning, and AI-first thinking. • Collaborate with cross-functional teams including product management, engineering, and sales, ensuring alignment and seamless execution of projects. • Own the responsibility for identifying, tracking, and resolving operational issues and risks, delivering executive-facing communications and creating presentations to inform strategic business decisions.

🎯 Requirements

• Bachelor’s degree in business, operations management, or related field; project management certification (e.g., PMP) preferred. • Proven experience leading and managing operations for a large-scale, remote team. • A minimum of 5 years of management experience, with a track record of building and developing high-impact teams. • Deep expertise in budget management, including tracking, forecasting, and resource allocation for projects with significant annual contract value. • Demonstrated ability to develop and implement process improvements that enhance efficiency and scalability. • Strong strategic thinking and problem-solving skills, with the ability to foresee challenges and develop proactive solutions. • Excellent communication skills, both written and verbal, with the ability to effectively present complex information and influence a wide range of stakeholders. • A proactive and results-oriented mindset with a demonstrated ability to take initiative and drive projects forward with minimal oversight. • Experience in the education or ed-tech industry, with a strong understanding of assessment content or related fields is highly desirable. • Experience with project and resource management software, such as Asana and Jira. • A proactive and results-oriented mindset with a demonstrated ability to take initiative and drive projects forward with minimal oversight. • A passion for education and a commitment to Instructure's mission.

🏖️ Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. • Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles • Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge • Comprehensive wellness programs and mental health support • Annual learning and development stipends to support your growth • The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations • Motivosity employee recognition program • A culture rooted in inclusivity, support, and meaningful connection