Technology Applications Specialist

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Integral Diagnostics (IDX)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

👥 B2C

🤝 B2B

Healthcare • B2C • B2B

Integral Diagnostics (IDX) is a leading provider of medical imaging and diagnostic services across Australia and New Zealand. IDX operates a large network of community and hospital-based clinics, employing radiologists and imaging specialists in a medical leadership model to deliver state-of-the-art diagnostic imaging, patient care and access. The company supports population health programs (for example lung cancer screening), expands through mergers and acquisitions, and provides services to both patients and referring clinicians across multiple regions.

📋 Description

• Work with stakeholders to identify, analyse and implement opportunities for improvement • Provide clinical applications expertise, configuration, testing and ongoing application support • Troubleshoot and resolve technical, workflow and application issues • Assist with radiologist onboarding, training sessions and staff demos • Deliver timely, high-quality support and resolutions for incidents and service requests recorded in the ITSM platform • Monitor application performance and help maintain reliable clinical workflows • Liaise with application vendors to resolve issues and ensure quality service delivery • Collaborate with internal IT teams, radiologists and operational stakeholders • Assist with maintaining, testing and validating radiology applications • Support effective workflows and continuous improvement through user guides and multimedia resources

🎯 Requirements

• Demonstrated Radiology Applications experience and knowledge • Previous experience working within a radiology environment, either in the private or public sector • Strong understanding of radiology workflows and the interaction between RIS, PACS and HL7 • Experience supporting, maintaining, monitoring, testing and validating clinical or radiology applications • Experience working with Microsoft technologies and products • Strong troubleshooting and problem-solving skills • Experience in customer relationship management, project management and/or quality assurance • Strong organisational skills and ability to manage competing priorities in a fast-paced environment • Proven experience providing high-quality support to end users across different levels of an organisation • Ability to communicate confidently with technical and non-technical stakeholders, vendors and clinical teams

🏖️ Benefits

• Diverse group of clinical, operational and technology professionals • Exposure to business-critical applications • Opportunity to contribute to improvements in technology and radiology workflows • Multicultural and diversity workplace