Integrella
API • Enterprise • B2B
Integrella is a specialist IT consultancy founded in 2007 that focuses on enterprise data integration and product engineering. The company provides API integration, data migration, middleware, digital product development, UI/UX design, long-term support, and AI Co‑Pilot enablement services to organizations across sectors such as healthcare, financial services, education, and retail. With offices in the UK, India, and Dubai and a global team of integration and engineering experts, Integrella works primarily with other businesses and large enterprises to modernize systems, unify data, and embed AI into existing workflows.
Support Service Analyst – Engineer
Job not on LinkedIn
October 17
Integrella
API • Enterprise • B2B
Integrella is a specialist IT consultancy founded in 2007 that focuses on enterprise data integration and product engineering. The company provides API integration, data migration, middleware, digital product development, UI/UX design, long-term support, and AI Co‑Pilot enablement services to organizations across sectors such as healthcare, financial services, education, and retail. With offices in the UK, India, and Dubai and a global team of integration and engineering experts, Integrella works primarily with other businesses and large enterprises to modernize systems, unify data, and embed AI into existing workflows.
📋 Description
• Provide first-line and second-line technical support for applications and integration workflows • Provide L1 and L2 technical support to internal and external users via Salesforce CRM-based ticketing systems • Support InterSystems, Rhapsody, OUVVI, and other integration platforms used across NHS and enterprise clients • Monitor, troubleshoot, and maintain Azure Logic Apps, Azure Function Apps, and related resources • Perform SharePoint administration, including user access, site configuration, and issue resolution • Develop or modify scripts and utilities using Java, C#, PowerShell, Bash, or Python to improve operational efficiency
🎯 Requirements
• 2 to 5+ years of experience • Experience supporting banking, financial, or healthcare (NHS) domains • Prior exposure to InterSystems, Rhapsody, OUVVI, or Mirth integration platforms • Understanding of ITIL practices and change management processes • Excellent English communication skills for direct client interaction • Strong time management and organizational skills
🏖️ Benefits
• Working with and alongside our customers • Modern engineering methods (Agile, DevOps, micro-service architectures) • Cutting-edge techniques to tackle complex and challenging problems
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