Customer Service Representative, Credit

September 26

🦬 Montana – Remote

Although this job is listed in Montana, this company may be open to hiring remote in other states.

🌪️ Oklahoma – Remote

Although this job is listed in Oklahoma, this company may be open to hiring remote in other states.

+1 more states

🦬 Montana – Remote 🌪️ Oklahoma – Remote ⛷️ Utah – Remote

💵 $11 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

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InteLogix

WebsiteLinkedInAll Job Openings

B2B • Finance • Customer Experience

InteLogix is a company that specializes in providing Customer Experience as a Service (CXaaS) and accounts receivable management (ARM) services. With a focus on optimizing customer interactions and enhancing brand reputations, InteLogix utilizes a combination of human-driven and digitally enabled solutions to support its clients. They emphasize long-term partnerships and have built relationships with clients across various industries through dedicated and empathetic service.

5001 - 10000 employees

Founded 1957

🤝 B2B

💸 Finance

📋 Description

• Be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions • Review orders for errors, verify information, provide self-identifying options to potential customers and make outbound calls as necessary • Negotiate/Process payment arrangements on customer accounts while adhering to client processes and procedures • Attempt to collect on all balances using excellent negotiation skills • Document all account handling activity concisely and accurately on the client systems • Educate potential customers on identity documents and next steps • Educate customers on account status and payment options • Perform additional duties as assigned by the client or Management

🎯 Requirements

• Must be 18 years of age or older • High School Diploma or equivalent required; BA degree preferred • Call Center or Collections experience preferred and basic knowledge of data entry • Excellent communication, ability to communicate clearly and effectively, both orally and in writing • Ability to deal with difficult interactions with customers • Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions • Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs while speaking to customers over the phone • Superb attendance • Internet Speed of at least 10 MBPS download and 5 MBPS upload (Speed Test results required) • Dedicated workspace free from distractions

🏖️ Benefits

• Paid Training • Medical, Dental, and Vision Insurance • Paid Time Off • Employee Discounts • Full-time, non-seasonal Career Advancement • Early access to earned wages (access up to 50% of earned wages, capped at $500)