Solution Architect – Service Cloud V2, SAP CE

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🕒 March 26

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INTENSE AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚡ Energy

🏢 Enterprise

☁️ SaaS

Energy • Enterprise • SaaS

INTENSE AG is a company that specializes in developing future-proof platforms, IT strategies, and software solutions tailored to the needs of clients in the energy sector and industry. They provide holistic transformation consulting in SAP for Utilities, focusing on cloud-based architectures and solutions for energy and sustainability. INTENSE is dedicated to integrating digital platforms, optimizing processes, and supporting the energy transition with their innovative products and IT consulting services. Their expertise includes the introduction and strategic management of smart metering systems, energy resource visualization, and the implementation of SAP S/4HANA for Utilities. By aligning their services with sustainability and customer orientation, INTENSE helps energy providers maintain long-term competitiveness in a rapidly evolving digital landscape.

📋 Description

• Develop the architecture for SAP Service Cloud V2 and SAP Customer Engagement (CE), including extensions and customizations • Lead and manage development teams: take technical ownership of projects and contribute your experience in code reviews, design decisions and best practices • Integrate Service Cloud V2 with other SAP systems (e.g., S/4HANA, SAP S/4HANA Utilities, BTP - CPI) and third-party systems • Create solution concepts, prototypes (POCs) and roadmaps • Provide technical coaching and knowledge transfer: mentor colleagues and ensure high-quality, maintainable code • Ensure non-functional requirements such as performance, scalability, security and operations • Support pre-sales activities: assist in preparing architecture proposals, effort estimates and presentations for customers

🎯 Requirements

• Several years of experience as a Software Architect, Lead Developer or Solution Architect, ideally with a focus on SAP cloud and CRM solutions and experience in the utilities sector • Deep knowledge of SAP Service Cloud V2 (standard functionality, APIs, extension mechanisms) • Experience with SAP Customer Engagement / SAP CX; experience in the utilities domain is a plus • Solid experience with cloud architectures, in particular SAP BTP - CPI, microservices, API design and system integrations • Strong programming skills (e.g., Java, Node.js or similar platforms) • Experience with project management • Very good German and good English language skills

🏖️ Benefits

• Flexible working hours • Work-everywhere within the EU • Modern work equipment and a personal IT budget • Mobility allowance: BahnCard (rail pass), company car or job bike • INTENSE Campervan: free use for spontaneous private short trips • Mental health program • Training and development: access to internal training and coverage of external external training costs • Subsidy for fitness offerings • Free office catering • An open and collegial corporate culture with company and team-building events • Corporate Benefits with many discounts • Company pension plan • Childcare subsidy • Occupational health examinations • Sabbatical