Customer Success and Sales Manager

Job not on LinkedIn

November 18

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Interior Logic Group, Inc.

WebsiteLinkedInAll Job Openings

B2B • Real Estate • SaaS

Interior Logic Group, Inc. is the leading provider of interior home design and finish solutions for the building industry, specializing in single-family homes, multifamily homes, senior and student housing communities, and more. The company offers a curated product solution for builders that includes supply chain availability, the latest design trends, and competitive pricing in product categories such as vinyl plank, tile, laminate, hardwood, and carpet. Interior Logic Group excels in providing top-quality interior finishes and turn-key installation of flooring, countertops, cabinets, and window coverings. With its innovative DesignMyHome platform, it is transforming the interior design process through cutting-edge technologies like a 3D Immersive Virtual Design Studio. Their comprehensive services, including design, installation, and supply chain solutions, help homebuilders improve efficiency and business outcomes. With over 200 locations, including more than 100 Design Studios, Interior Logic Group is driving innovation and excellence in the building products industry.

1001 - 5000 employees

🤝 B2B

🏠 Real Estate

☁️ SaaS

📋 Description

• Drive new SaaS sales opportunities, identify prospects, deliver product demos, and close new customer contracts to meet revenue goals. • Onboard and train new customers to ensure smooth software adoption, effective product usage, and long-term satisfaction. • Manage ongoing customer relationships, acting as the main point of contact to ensure satisfaction, retention, and loyalty. • Negotiate and close SaaS contract renewals, upsells, and expansions, aligning customer needs with business objectives. • Collaborate with cross-functional teams (sales, product, marketing, and support) to ensure a seamless customer experience throughout the lifecycle • Communicate customer insights to internal teams to guide product enhancements and improve the overall customer experience.

🎯 Requirements

• Bachelor’s degree in a related field • Minimum of 5 years of experience in B2B2C SaaS products, customer success, software sales, e-commerce platforms, product management, or related roles. • Advanced proficiency in Microsoft Office Suite, Presentations, Canva etc. • Exceptional organizational skills and the ability to manage multiple priorities simultaneously. • Strong attention to detail and commitment to producing high-quality, accurate work. • Able to travel within United States 25% of the time

🏖️ Benefits

• Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health • 401(k) with company match, short- and long-term disability, life insurance, and access to a Flexible time off, 8 paid holidays, and additional leave benefits so you can recharge, rest, and focus on what matters most. • Access to supplementary optional benefits, including a company-sponsored weight loss management program and pet insurance