Director of Engineering – Integration Platform

Job not on LinkedIn

🔥 0 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🔴 Lead

🖥 Software Engineer

👻 Ghost score 11%

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Intermedia Cloud Communications

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 Venture Round on 2017-02

Consulting • Healthcare • Legal

Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.

📋 Description

• Lead the engineering organization responsible for Unite Integrations Builder and the Integration Platform • Establish technical direction, execution priorities, and engineering standards • Own the engineering strategy and technical roadmap for a scalable integration platform • Drive architecture and evolution of APIs, connectors, webhooks, event-driven integrations, workflow automation, authentication/authorization, data mapping, and reusable integration services • Partner with Product Management to define platform capabilities, evaluate technical approaches, provide delivery estimates, and translate product strategy into executable engineering plans • Build platform capabilities for creating, configuring, testing, deploying, monitoring, and managing integrations through Unite Integrations Builder • Establish API-first and platform engineering standards promoting extensibility, reuse, security, backward compatibility, reliability, and developer experience • Ensure enterprise-grade availability, performance, observability, governance, and security across the Integration Platform • Collaborate with product engineering, architecture, QA, SRE/DevOps, security, support, sales engineering, and partner teams • Define engineering metrics and operating mechanisms for delivery predictability, platform adoption, quality, reliability, performance, technical debt, and developer productivity • Develop engineering managers and senior technical leaders while fostering accountability, technical excellence, innovation, and continuous improvement • Guide technical reviews and architectural decisions for complex integration and platform initiatives • Identify opportunities to apply AI to integration development, configuration, mapping, troubleshooting, documentation, and workflow creation

🎯 Requirements

• 10+ years of software engineering experience, including significant engineering leadership experience managing managers and/or multiple software development teams • Proven ability to define and execute technical roadmaps for scalable, highly available cloud software products and platforms • Strong understanding of software architecture, APIs, distributed systems, cloud-native development, security, observability, and modern software development life cycle practices • Demonstrated experience partnering with Product Management to translate business strategy and product roadmaps into executable engineering plans, estimates, milestones, and technical investments • Experience building high-performing engineering organizations through hiring, coaching, performance management, succession planning, and development of engineering leaders and senior technical talent • Strong knowledge of Agile development, CI/CD, automated testing, code quality, release management, and DevOps/SRE practices • Strong problem-solving and analytical skills with the ability to make sound technical and organizational decisions in a fast-paced environment • Excellent communication and leadership skills, including the ability to influence executives, product leaders, architects, engineers, and cross-functional stakeholders • Experience with enterprise integration platforms, iPaaS concepts, integration builders, workflow/orchestration engines, or developer platforms • Experience with REST APIs, webhooks, event-driven architecture, messaging, queues, and asynchronous processing • Experience with OAuth 2.0/OIDC, API authentication and authorization, secrets management, and secure third-party connectivity • Experience with cloud platforms such as Microsoft Azure and/or AWS; containers and cloud-native services are strongly preferred • Experience with API lifecycle management, versioning, developer portals/SDKs, observability, rate limiting, and platform governance • Experience integrating SaaS/enterprise applications such as CRM, productivity, communications, contact center, or collaboration platforms is highly desirable • Experience using AI/LLMs to improve developer tooling, integration creation, workflow automation, or platform experiences is a plus

🏖️ Benefits

• Fully remote work arrangement