Intermedia Cloud Communications
B2B • Enterprise • SaaS
Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.
IT Systems Administrator
Job not on LinkedIn
5 hours ago
Intermedia Cloud Communications
B2B • Enterprise • SaaS
Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.
📋 Description
• Independently manage the day-to-day operations, configuration, and performance tuning of core enterprise services including Windows Server, Active Directory, DNS, DHCP, Group Policy, Microsoft 365, and virtualization platforms (e.g., VMware or Hyper-V). • Act as an advanced escalation point for complex technical issues, providing root cause analysis and solutions for infrastructure, authentication, and platform-level incidents. • Create and maintain scripts (PowerShell, Python, Bash) to automate administrative tasks, monitor services, and enhance operational efficiency. • Lead infrastructure-related tasks within larger IT projects, independently manage assigned initiatives, and contribute to the design and planning of new systems and upgrades. • Provide technical guidance and informal mentorship to junior administrators and support staff. Help establish knowledge sharing frameworks and documentation standards. • Implement and optimize monitoring solutions to ensure proactive identification of system issues, performance bottlenecks, and capacity constraints. • Ensure infrastructure systems comply with security best practices, participate in vulnerability remediation, and support audit and compliance initiatives. • Identify opportunities to improve IT processes, procedures, and service delivery. Ensure accurate documentation is maintained for infrastructure components and SOPs. • Work closely with network, security, and application teams to deliver stable and secure environments. Assist in troubleshooting issues with cross-functional impact. • Participate in the on-call rotation and respond to critical incidents outside of standard business hours when necessary.
🎯 Requirements
• 5–8 years of progressive experience in systems administration or enterprise IT infrastructure support. • Demonstrated success in managing and improving core Windows-based systems in a high-uptime environment. • Advanced proficiency with Windows Server, Active Directory, Group Policy, DNS, and DHCP. • Strong experience with virtualization platforms (VMware or Hyper-V). • Solid scripting ability in PowerShell and familiarity with other automation tools (e.g., Bash, Python). • Good understanding of networking fundamentals (TCP/IP, LAN/WAN, routing basics). • Demonstrated operational expertise, proficient at independently managing, troubleshooting, and optimizing core infrastructure technologies. • Strong analytical and troubleshooting skills; capable of diagnosing complex, multi-system issues. • Effective communicator with the ability to translate technical challenges into actionable plans. • Experience mentoring or coaching others on technical topics and systems best practices. • Proactively drives personal and professional development; stays informed on emerging technologies. • Demonstrates leadership qualities by owning deliverables, influencing team direction, and sharing knowledge
🏖️ Benefits
• We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). • We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Apply Now