Intermedia Cloud Communications
1001 - 5000 employees
🤝 B2B
🏢 Enterprise
☁️ SaaS
💰 Venture Round on 2017-02
B2B • Enterprise • SaaS
Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.
Senior Kubernetes Platform Engineer
🕒 June 11
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Intermedia Cloud Communications
1001 - 5000 employees
🤝 B2B
🏢 Enterprise
☁️ SaaS
💰 Venture Round on 2017-02
B2B • Enterprise • SaaS
Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.
📋 Description
• Design, build, operate, and support the company’s Kubernetes platform across on-premises and multiple cloud environments • Ensure a reliable, standardized Kubernetes runtime that integrates with the Internal Developer Platform (IDP) • Enable application teams to deploy and operate services independently • Own cluster lifecycle management: provisioning, upgrades, patching, and decommissioning • Develop and maintain Infrastructure as Code: Terraform modules, cluster bootstrap and configuration automation • Implement and operate GitOps workflows for platform components • Integrate Kubernetes capabilities into the Internal Developer Platform (IDP): standard cluster and namespace patterns, approved ingress, secrets, and observability integrations • Participate in a rotational on-call/support model for platform-level incidents • Troubleshoot Kubernetes platform issues and improve reliability • Create and maintain documentation, runbooks, and operational standards • Collaborate with IDP, application support, infrastructure, and security team
🎯 Requirements
• Strong hands-on experience operating production Kubernetes environments • Experience with on-premises, VM-based infrastructure • Solid understanding of: • - Kubernetes internals • - Linux systems and networking • Experience with Infrastructure as Code, preferably Terraform • Experience working with multiple cloud environments (at least one deeply) • Familiarity with Git-based workflows and GitOps tools • Proven ability to troubleshoot distributed systems and production issues • **Desired / Nice-to-Have Skills** • Experience with multiple managed Kubernetes services (EKS, GKE, AKS, OKE) • Experience running Kubernetes on-prem (bare metal or VM-based) • Exposure to: • - Observability stacks (Prometheus, Grafana, logging systems, Open Telemetry) • - Ingress and traffic management • - Secrets and certificate management • Prior experience integrating infrastructure platforms into an Internal Developer Platform (IDP) • Understanding of SRE concepts (SLOs, error budgets, incident response) • **Soft Skills** • Ownership mindset: accountable for platform outcomes • Generalist approach: comfortable across infrastructure, Kubernetes, and operations • Strong problem solver: able to handle ambiguous and complex issues • Clear communicator: explains technical topics effectively • Collaborative: works well across teams and shares responsibility • Calm under pressure: effective during incidents and outages • Documentation-driven: values clarity and knowledge sharing
🏖️ Benefits
• *We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*
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