Senior UI/UX Designer – AI Assistants

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🔥 0 minutes ago

🇵🇹 Portugal – Remote

💵 €76.2k - €79.3k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intermedia Cloud Communications

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 Venture Round on 2017-02

Consulting • Healthcare • Legal

Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.

📋 Description

• Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces • Explore interaction models for generative AI, conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and workflow automation • Design emerging agentic AI experiences that reason, recommend actions, execute tasks, and coordinate multi-step workflows • Translate complex AI functionality into simple interactions for business users • Design prompts, suggestions, generated content, AI actions, confirmations, feedback, and human-intervention patterns • Create experiences communicating what AI is doing, why it made recommendations, and what actions it has taken or intends to take • Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization • Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis • Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs • Develop and validate design hypotheses through rapid prototyping and user testing • Use qualitative and quantitative data to evaluate experiences and recommend improvements • Design AI experiences supporting trust, transparency, explainability, privacy, user control, uncertainty, errors, hallucinations, confirmations, undo, escalation, and human-in-the-loop workflows • Partner with Product, Engineering, Security, Privacy, and Legal teams on responsible AI principles • Evolve Intermedia’s design system with reusable patterns and components for AI experiences • Ensure AI capabilities integrate consistently and accessibly across products • Facilitate design workshops and collaborative discovery sessions • Communicate design rationale, research findings, user needs, and tradeoffs to stakeholders • Provide design leadership and mentorship to other designers • Stay current with emerging AI technologies and interaction patterns • Help establish design language and interaction principles for AI across Intermedia’s product portfolio

🎯 Requirements

• 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software • Strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving • Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles • Strong ability to analyze complex requirements and turn them into simple, elegant solutions • Experience conducting or participating in user research and usability testing • Strong proficiency with Figma, prototyping tools, and modern design-system practices • Experience working closely with Product Management and Engineering in an Agile software-development environment • Strong communication, presentation, collaboration, and stakeholder-management skills • Ability to work effectively with ambiguity and rapidly evolving requirements • Strong attention to detail while maintaining an understanding of the broader product and customer experience • Experience designing products or features powered by generative AI, machine learning, or intelligent automation • Understanding of large language models (LLMs) and their opportunities and limitations • Familiarity with conversational UX and natural-language interfaces • Understanding of prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops • Familiarity with AI agents and multi-step actions on behalf of users • Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences • Strong interest in experimenting with new AI tools and interaction models