Senior UI/UX Designer

🔥 10 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intermedia Cloud Communications

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 Venture Round on 2017-02

Consulting • Healthcare • Legal

Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.

📋 Description

• Design intuitive AI-powered user experiences across web, desktop, mobile, and administrative interfaces • Explore interaction models for generative AI, conversational interfaces, copilots, assistants, recommendations, content generation, summarization, and workflow automation • Design agentic AI experiences that reason, recommend actions, execute tasks, and coordinate multi-step workflows • Translate complex AI functionality into simple interactions for business users • Design prompts, suggestions, generated content, AI actions, confirmations, feedback, and human-intervention patterns • Communicate AI activity, recommendations, rationale, and actions to users • Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization • Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis • Create user journeys, workflows, wireframes, prototypes, and high-fidelity designs • Evaluate experiences using qualitative and quantitative data and recommend improvements • Design for trust, transparency, uncertainty, errors, hallucinations, confirmation, undo, escalation, and human-in-the-loop workflows • Partner with Product, Engineering, Security, Privacy, and Legal on responsible AI principles • Contribute to Intermedia's design system and define reusable AI interaction patterns and components • Collaborate with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and designers • Facilitate design workshops, communicate design rationale, challenge assumptions, mentor designers, and provide design leadership • Stay current with emerging AI technologies and interaction patterns

🎯 Requirements

• 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software • Strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving • Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles • Strong ability to analyze complex requirements and turn them into simple, elegant solutions • Experience conducting or participating in user research and usability testing • Strong proficiency with Figma, prototyping tools, and modern design-system practices • Experience working closely with Product Management and Engineering in an Agile software-development environment • Strong communication, presentation, collaboration, and stakeholder-management skills • Ability to work effectively with ambiguity and rapidly evolving requirements • Strong attention to detail while maintaining an understanding of the broader product and customer experience • Experience designing products or features powered by generative AI, machine learning, or intelligent automation • Understanding of large language models (LLMs) and their opportunities and limitations • Familiarity with conversational UX and natural-language interfaces • Understanding of prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops • Familiarity with AI agents and multi-step action design patterns • Experience considering trust, transparency, explainability, privacy, and user control in AI experiences • Strong interest in experimenting with new AI tools and interaction models • Fully remote role based in Portugal