
1001 - 5000 employees
💼 Consulting
🏥 Healthcare
⚖️ Legal
💰 Venture Round on 2017-02
Consulting • Healthcare • Legal
Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.
🔥 0 minutes ago
Angular
AWS
Azure
Cloud
Distributed Systems
JavaScript
Kubernetes
MS SQL Server
RabbitMQ
React
Redis
SQL
TypeScript
.NET
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1001 - 5000 employees
💼 Consulting
🏥 Healthcare
⚖️ Legal
💰 Venture Round on 2017-02
Consulting • Healthcare • Legal
Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.
• Design and develop cloud software integrating voice, unified communications, contact center, and AI capabilities • Build and maintain APIs and services for call control, media, presence, messaging, routing, conferencing, and UC interoperability • Integrate transcription, summarization, conversational intelligence, virtual agents, and AI-assisted workflows into voice and UC experiences • Develop reliable integrations with telephony, UC, contact center, and third-party communications platforms • Troubleshoot complex real-time communications issues across application, signaling, media, network, and AI service layers • Improve scalability, resiliency, security, observability, and performance of real-time communications services • Work within the Contact Center engineering organization to solve complex technical problems and evolve customer-facing products
• Bachelor degree in Computer Science, Information Technology, or equivalent practical experience • 4-7 years of professional software development experience building production applications and services • Strong experience with C# and .NET and with front-end and back-end development • Experience designing and consuming REST APIs, distributed services, and relational databases such as Microsoft SQL Server • Experience with JavaScript/TypeScript and React or Angular • Understanding of software design patterns, testing, code review, security, and maintainable software engineering practices • Experience working in Agile development environments and with CI/CD and DevOps practices • Excellent analytical, troubleshooting, written, and verbal communication skills • Strong voice/telephony or unified communications development experience, including SIP, RTP, WebRTC, call control, and media concepts • Experience integrating UC, PBX, contact center, carrier, or communications APIs and platforms • Experience integrating AI/LLM, speech-to-text, text-to-speech, or conversational intelligence capabilities • Understanding of real-time distributed systems, networking, latency, high availability, and production troubleshooting • Bonus: Azure and/or Amazon Web Services • Bonus: Redis, RabbitMQ, or similar caching and messaging technologies • Bonus: Containers and Kubernetes • Bonus: Observability, telemetry, and production troubleshooting • Bonus: Experience with contact center, unified communications, or cloud communications platforms
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