Senior Associate, Program Management

Job not on LinkedIn

October 21

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Interview Kickstart

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Recognized by TIME x Statista and GSV 150, Interview Kickstart helps talent and teams turbocharge careers and impact in the AI era.

201 - 500 employees

Founded 2014

📋 Description

• Own the execution of multiple learner cohorts from onboarding to graduation — ensuring a seamless, high-quality experience. • Collaborate with mentors, instructors, operations, sales, and placement teams to ensure smooth coordination and timely delivery. • Plan, schedule, and monitor live sessions, webinars, and alumni events to maximize learner engagement. • Track key program metrics (attendance, NPS, placements, learner performance, etc.) and generate insights to drive improvements. • Identify gaps and build scalable workflows to improve operational efficiency. • Serve as the primary point of contact for learners, address escalations, and ensure high satisfaction and retention rates. • Create dashboards, track weekly metrics, and present outcomes to leadership.

🎯 Requirements

• 3–6 years of experience in Program Management, Project Management, or Operations in EdTech or a fast-paced environment. • Excellent communication and presentation skills — ability to engage with leadership and learners effectively. • Strong stakeholder management and cross-functional collaboration skills. • Proficiency in Google Sheets/Excel (dashboards, formulas, reporting). • Comfortable with data-driven problem-solving and decision-making. • Familiarity with AI tools and willingness to adopt new technologies to optimize workflows. • Experience in webinar/event coordination is a plus.

🏖️ Benefits

• Personalized mock interviews • Resume and LinkedIn branding • Career coaching • Salary negotiation guidance • Performance-based job referrals