Legal Case Manager

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🕒 October 29, 2025

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In The Network

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201 - 500 employees

In the Network, LLC is transforming the personal injury industry by offering attorneys and medical providers unparalleled access to a comprehensive range of resources. Our innovative solutions are designed to cut costs, streamline efficiency, and enhance well-being, ultimately benefiting everyone’s bottom line. By leveraging our expertise and cutting-edge technology, we ensure that our clients have the tools they need to succeed in an increasingly competitive market. At In the Network, LLC, our commitment to innovation and excellence drives us to continually improve the way the industry operates, making a positive impact on all our stakeholders. We welcome you to step In the Network…

📋 Description

• Client Advocacy: Guiding clients through every step of their case, ensuring timely communication regarding appointments and deadlines, and arranging transportation for medical treatments when necessary. • Case Coordination: Opening and managing client files in case management software, meticulously tracking progress, and ensuring all required documents, forms, and authorizations are gathered and confirmed. • Team Collaboration: Working closely with law firm counterparts, insurance companies, and medical providers to facilitate smooth communication and ensure clients receive necessary legal and medical support. • Oversight & Reporting: Managing medical requests and treatment plans, ensuring adherence to prescribed schedules, and preparing essential reports. • Compliance: Adhering strictly to all software policies and procedures and consistently meeting or exceeding Key Performance Indicators (KPIs).

🎯 Requirements

• Extensive Experience: Deep knowledge of healthcare and legal processes within personal injury, including a working knowledge of medical records, legal documents, and HIPAA practices. • A minimum of two years of legal case management experience is preferred, along with any prior insurance industry experience. • Exceptional Organizational Skills: Superior follow-up, organizational, and document management skills, with a keen eye for detail and precision in filing. • Communication Excellence: Fluent English at a C1 level or above is required, both written and verbal, with excellent interpersonal and customer service skills. • Bilingual abilities are a significant plus. • Independent & Collaborative Spirit: The ability to work autonomously, follow instructions diligently, and seamlessly integrate into a team-oriented environment. • Tech Savvy: Proficiency with Microsoft Office Suite or similar software and strong typing skills. • A willingness to learn new technologies and software is essential. • Empathy & Professionalism: A compassionate approach to client interaction, coupled with the ability to maintain professionalism with attorneys, experts, and all stakeholders. • Educational Background: A High School Diploma is required; a BS/BA in Business or equivalent experience is preferred, and a Paralegal certificate is a plus.

🏖️ Benefits

• Full, comprehensive paid training provided to ensure success in this role