Market Manager – Merchandising

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🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Intouch Insight

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1992

💼 Consulting

📣 Marketing

💰 $779.7k Post-IPO Equity on 2021-10

Consulting • Marketing • Customer Experience

Intouch Insight is a CX solutions company that specializes in providing comprehensive customer experience management services for multi-location businesses. They offer a range of solutions including mystery shopping, operational audits, customer feedback surveys, and analytics to help businesses enhance brand reputation and operational performance. Intouch aims to empower organizations, particularly in the restaurant, retail, and hospitality sectors, with actionable insights and data-driven strategies to meet and exceed customer expectations.

📋 Description

• The Market Manager is responsible for the successful execution of merchandising projects throughout the assigned South Florida market. • Lead and manage merchandising teams during retail reset, remodel, fixture installation, and merchandising projects. • Serve as the primary point of contact for client Project Managers and Category Managers while on assigned projects. • Ensure projects are completed on schedule, within scope, and to client quality standards. • Perform onsite project management, including documentation and reporting through client and company software platforms. • Monitor project progress and proactively communicate risks, delays, and resolutions. • Track employee hours and electronically review and approve timecards. • Train new W-2 Project Specialists. • Direct and supervise third-party temporary labor assigned to projects. • Coach, develop, and provide ongoing performance feedback to field employees. • Maintain compliance with company policies, client requirements, and safety standards. • Foster positive working relationships with clients, store management, and field personnel.

🎯 Requirements

• Three (3) or more years of merchandising experience in big box, warehouse, grocery, or home improvement retail environments. • Previous experience leading merchandising, remodel, or reset teams preferred. • Ability to manage multiple priorities in a fast-paced environment. • Excellent verbal and written communication skills. • Comfortable using mobile technology, and electronic reporting systems. • Professional demeanor with strong customer service and leadership skills. • Valid driver's license with a satisfactory driving record. • Proof of automobile insurance. • Reliable transportation.

🏖️ Benefits

• Company-paid lodging provided when overnight travel is required • Mileage reimbursement provided for approved business travel